Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Garrett

Sonora,CA

Summary

Driven by a results-focused approach, obtain leveraged expertise in public administration and advanced communication skills at CDCR - Sierra Conservation Center. Obtain enhanced organizational efficiency through strategic policy analysis and interagency coordination, achieving significant improvements in program management and stakeholder collaboration. Obtain exemplary organization skills and efficiency in all tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong collaboration skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Logical Associate Governmental Program Analyst proficient in math, statistics, economics and finance. Analyzes quantitative and qualitative data. Impressive time management and problem-solving capabilities. Offering 25 years of superior performance in all areas of Administration.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Associate Governmental Program Analyst

CDCR-Sierra Conservation Center
11.2022 - Current
  • Manage multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Respond professionally to inquiries from external partners, attorneys or agencies regarding governmental programs under my purview.
  • Establish strong working relationships with key stakeholders to ensure successful collaboration on various initiatives.
  • Utilize data-driven insights to inform decision-making processes, enhancing overall efficiency in program management tasks.
  • Create memoranda and requests for programs involving approval for work assignments for employees.
  • Interact with, advise, and counsel management, supervisors, and employees regarding MPA options.
  • Review legislative proposals related to assigned programs, providing valuable input based on extensive expertise in the field.
  • Maintain, develop, and manage office record systems, electronic files, and confidential documents.
  • Prepare, dictate and interpret reports.
  • Assist in developing memoranda, policies, procedures, and legislative analysis.
  • Provide subject matter expertise and present the subjects to RTWCs, supervisors, and managers.
  • Participate in ongoing statewide training for supervisors, managers, as well as field RTW/FMLA Coordinators.
  • Maintain and manage confidential documents, reports and correspondence with employees, Physicians and upper management.
  • Analyze medical information, evaluate requests for Reasonable Accommodation, from departmental employees; conduct research to identify alternative methods of accommodation; analyze findings and make recommendations to meet the needs of employer and employee.
  • Manage caseload of over 300 Workers' Compensation files including; Return to Work, correspondence with Physicians, interpreting Qualified Medical Examinations (QME), verbatim documentation of phone calls, email, and all communication.
  • Create requests for Limited Term Light Duty Assignments (LTLDA) and Temporary Modified Work Assignments (TMW) to reintegrate injured employees back into the workplace while recovering.
  • Create templates
  • Manage and create logs using Excel.
  • Establish program timelines and milestones.
  • Prepare reports detailing findings of program studies.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.

Staff Services Analyst -Return to Work Coordinator

CDCR-Sierra Conservation Center
06.2022 - 11.2022
  • Facilitated open lines of communication among team members, fostering collaborative work environment conducive to idea-sharing and problem-solving.
  • Navigated complex situations involving multiple stakeholders with diplomacy and tact, resulting in successful outcomes even under challenging circumstances.
  • Played a pivotal role in meeting project deadlines by closely monitoring progress, addressing potential setbacks, and adjusting plans for optimal efficiency.
  • Improved workplace safety with thorough risk assessments, timely updates of safety protocols, and regular staff training sessions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Conducted thorough investigations into clients'' work history, determining eligibility for disability benefits in each case.
  • Assisted clients in identifying suitable vocational rehabilitation opportunities, maximizing their potential for reintegration into the workforce.
  • Reduced caseload backlog by efficiently prioritizing cases and developing effective time management strategies.
  • Developed and maintained comprehensive client records, ensuring easy access to relevant information for future case management needs.
  • Actively communicated with clients throughout the claims process.
  • Collaborated with medical professionals to ensure timely and accurate assessments of clients'' disabilities and needs.
  • Evaluated client progress regularly, adjusting case management plans as needed to optimize results.
  • Demonstrated excellent problem-solving skills in resolving complex issues quickly and effectively under tight deadlines.

Personnel Specialist

CDCR - Sierra Conservation Center
07.2016 - 06.2022
  • Maintained up-to-date knowledge of employment laws, ensuring company-wide compliance with applicable regulations affecting HR operations.
  • Managed payroll processing for company employees, ensuring timely payments and accurate deductions.
  • Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
  • Streamlined personnel record-keeping processes, resulting in improved efficiency and data accuracy.
  • Enhanced employee satisfaction by implementing comprehensive onboarding programs and orientation sessions.
  • Analyzed over 15 bargaining unit contracts.
  • Managed internal communications related to HR matters, keeping employees informed of policy updates and organizational changes.
  • Calculated retirements, updated tax deductions, evaluated time sheets, and communicated with management regarding Personnel issues.
  • Produced salary determinations, assessing and implementing Alternate Range Criteria.

Personnel Supervisor I (A)

CDCR - Sierra Conservation Center
12.2020 - 04.2021
  • Enhanced employee productivity by implementing efficient scheduling and task distribution systems.
  • Conducted exit interviews to gather valuable feedback from departing employees, identifying areas of potential improvement within the organization's HR practices.
  • Optimized personnel allocation, resulting in increased efficiency and cost savings for organization.
  • Managed all Personnel transactions.
  • Trained new Personnel Specialists.
  • Participated in interviews and selection of Personnel employees.
  • Managed payroll administration efficiently, ensuring timely salary disbursement and proper record keeping.
  • Administered employee health, dental, FSA and disability benefits and worked with CalPers to research, recommend options, and oversee open enrollment.
  • Assisted with designing and implementing internal training for supervisors and other personnel.
  • Collaborated with management teams to assess staffing needs and develop proactive recruitment strategies.
  • Analyzed, assisted, and approved transactions including; retirements, medical benefits, audits, accounts receivable, garnishments, payroll, time sheets, overtime, Personnel file accumulation, and bargaining unit contracts.
  • Evaluated employee performance fairly, providing constructive feedback to encourage professional growth, and produced performance evaluations for upper Management and Warden to concur.
  • Directly supervised Personnel staff with over 200 employees per caseload.
  • Performed performance reviews.
  • Approved documents for submission to the State Controller's Office.
  • Edited and approved memoranda, financial documents, garnishment establishment, accounts receivable, payroll/overtime, retirements, work history, state service credits, and medical benefits.
  • Generated and submitted audit reports.
  • Maintained accurate personnel records, ensuring compliance with labor laws and company policies.
  • Coordinated staff development initiatives, contributing to overall company success through continuous improvement efforts.
  • Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
  • Researched options and mandates to enable proper implementation of personnel procedures.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Collected data for audit reports.


Case Records Technician

CDCR - Sierra Conservation Center
10.2015 - 07.2016
  • Proven ability to learn quickly and adapt to new situations.
  • Located clearances, certificates, and approvals from appropriate authorities.
  • Maximized use of available resources by thoroughly researching archived materials when searching for historical context or precedent related to current cases under review.
  • Maintained confidentiality standards at all times, ensuring that sensitive information was only shared with authorized individuals on a need-to-know basis.
  • Expedited case resolution by maintaining organized physical and digital files for easy accessibility.
  • Reduced errors in recordkeeping through diligent proofreading and editing.
  • Coordinated effectively with other departments to obtain necessary documentation for completing case files.
  • Supported court proceedings by preparing accurate documentation packages for each scheduled hearing or trial.
  • Improved case processing efficiency by accurately entering and updating case records in the database.
  • Promoted compliance with legal guidelines by ensuring proper storage, retention, and disposal of sensitive case documents.
  • Optimized record retrieval time by implementing a comprehensive filing system for both paper and electronic files.
  • Increased data security measures by regularly backing up electronic files and monitoring access to confidential information.
  • Scheduled hearings and meetings to facilitate smooth case progress.
  • Completed database queries and generated reports.
  • Typed correspondence, letters, and permanent records.
  • Streamlined communication between departments by promptly distributing relevant case documents to appropriate personnel involving Board of Parole hearings.
  • Provided excellent customer care by responding to inquiries and requests for information.
  • Maintained the accuracy of records by verifying the accuracy of data in records.
  • Communicated regularly with Jury Commissioners, Attorneys, and high-ranking officials.
  • Produced lists of individuals qualified for Fire Camp based on Institution Classification Committee interviews.
  • Developed an efficient filing system to retrieve records quickly.
  • Maintained an organized filing system to facilitate easy retrieval of documents.
  • Operated office equipment to scan and copy documents.
  • Classified documents according to specified guidelines.
  • Maintained confidential documents and transcribed hearings.
  • Extensive use of programs including: Outlook, ERMS, SOMS, BITS, Excel and Word.

Human Resource Manager

Sonora Sports & Fitness
04.2000 - 10.2015
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Processed employee claims involving performance issues and harassment.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Distributed employee engagement surveys to identify areas of improvement.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Conducted and created interviews hiring all staff.
  • Created onboarding and exit interview process.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Liaised between multiple business divisions to improve communications.
  • Comprised reports, memorandums updated policy and procedure, presented to General Manager and Management Team via Power Point.
  • Maintain files and records of confidential contents for over 80 staff.

Education

Some College (No Degree) - General Education

Columbia Community College, Sonora, CA 95310
Columbia, CA

High School Diploma -

Sonora Union High School
Sonora, CA
06.1988

Skills

  • Organizational Development
  • Qualitative data analysis
  • Documentation/transcription
  • Appointment scheduling and management
  • Proficient in Excel, Outlook 365, SCO, BIS, Word
  • Advanced communication skills
  • Compliance and audit reporting
  • OSHA and Safety IIPP program contributor
  • Comprise OSHA reports and annual calculations
  • Advanced research skills
  • Analyze data, create and prepare reports
  • Create and maintain logs
  • Report/Proposal Writing
  • Advanced telephone etiquette
  • Extensive memoranda writing
  • Maintain confidential files

Certification

  • EEO Counselor for over 5 years.
  • Analyst Training Certificate
  • Employee of the month 2021
  • Employee of the year 2022



Timeline

Associate Governmental Program Analyst

CDCR-Sierra Conservation Center
11.2022 - Current

Staff Services Analyst -Return to Work Coordinator

CDCR-Sierra Conservation Center
06.2022 - 11.2022

Personnel Supervisor I (A)

CDCR - Sierra Conservation Center
12.2020 - 04.2021

Personnel Specialist

CDCR - Sierra Conservation Center
07.2016 - 06.2022

Case Records Technician

CDCR - Sierra Conservation Center
10.2015 - 07.2016

Human Resource Manager

Sonora Sports & Fitness
04.2000 - 10.2015

Some College (No Degree) - General Education

Columbia Community College, Sonora, CA 95310

High School Diploma -

Sonora Union High School

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Andrea Garrett