Summary
Work History
Education
Skills
Timeline
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Andrea Gary

Detroit ,Michigan

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Home Health Aide

One Love Home Care
17515 W. Nine Mile rd. Suite 630 Southfield, MI 48075
07 2021 - 08 2024
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.

Loan Agent

American Jewlery and Loan
20450 Greenfield rd. Detroit,MI 48235
03 2010 - 10 2014
  • Enhanced customer satisfaction with timely updates on loan application status and addressing client concerns.
  • Communicated with applicants to obtain loan application information and explain loan process.
  • Conducted comprehensive financial analyses to assess borrower creditworthiness and minimize default risks.

Manager

De ja vu Highland Park
16549 Woodward Ave. Highland Park, MI 48203
05 2005 - 03 2009
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Wait Staff Member

Deja Vu Showgirls
16549 Woodward Highland Park, Mi
07 2004 - 05 2005
  • Cultivated warm relationships with regular customers.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
  • Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.

Education

G.E.D -

Wayne State University
04.2023

Phlebotomy Completion -

Gentle Hands of Integrity
12.2024

Skills

  • Stocking and replenishing
  • Organized
  • Cash Handling
  • Budgeting
  • Verbal and written communication
  • Schedule optimization
  • Policies and procedures
  • Strategic planning
  • Negotiation
  • Sales and marketing
  • Customer Friendly
  • Problem Solver

Timeline

Home Health Aide

One Love Home Care
07 2021 - 08 2024

Loan Agent

American Jewlery and Loan
03 2010 - 10 2014

Manager

De ja vu Highland Park
05 2005 - 03 2009

Wait Staff Member

Deja Vu Showgirls
07 2004 - 05 2005

G.E.D -

Wayne State University

Phlebotomy Completion -

Gentle Hands of Integrity

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Andrea Gary