Andrea Gibson
Little Rock Ar.,AR
Summary
Qualified NRCMA specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
25
25
years of professional experience
Work History
Machine Operator
Skippy
07.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Personal Care/Services
Palco
05.2017 - Current
- Enhanced client well-being by providing timely and attentive personal care services.
- Delivered high-quality personal care services, resulting in increased satisfaction among patients and families.
- Delivered high-quality personal care services such as bathing, grooming, dressing, feeding, and toileting assistance for improved patient wellbeing.
- Developed strong rapport with clients to foster trust and deliver high-quality personal care services.
Certified Medical Assistant
EngagedMed
12.2021 - 07.2023
- Aided in the prevention of diagnostic errors by diligently preparing patients for various tests, including blood draws or imaging studies.
- Enhanced patient care by efficiently managing medical records and scheduling appointments.
- Supported seamless transitions between departments by effectively coordinating referrals to specialists.
- Prevented errors in documentation by meticulously reviewing patient information for accuracy before entering it into electronic health record systems.
- Assisted physicians in providing quality care by accurately performing clinical tasks, such as taking vital signs and administering medications.
- Reduced wait times for patients by promptly processing lab results and updating medical charts.
PST Specialist
LabCorp
08.2018 - 12.2021
- Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
- Provided exceptional customer service to build strong relationships with patients, leading to increased loyalty and return visits.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Mental Health Technician
Pinnacle Pointe Hospital
04.2021 - 11.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Instructor
Eastern College of Health Vocation
02.2013 - 07.2016
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Tested and evaluated students on materials presented in workshops and classes.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
City Letter Carrier
USPS
03.2011 - 01.2012
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Picked up outgoing mail from letter boxes and in person from customers.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
Phlebotomy Technician
American Esoteric Laboratories
02.2009 - 05.2011
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
Phlebotomist
Red Cross
06.2008 - 01.2009
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Nurse
Dr. Gaylon Brunson
05.2006 - 06.2008
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
Receiving Clerk
Target Distribution
04.2000 - 07.2002
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Warehouse Packer
Browns Meat Packing Co
06.1999 - 04.2000
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Packed, weighed and shipped items per customer specifications.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
Education
Medical Assistant - Medical Assistant
Remington College
Little Rock, Arkansas05.2006
High School Diploma -
JA Fair High School
Little Rock, Arkansas05.1997
Skills
- Collection
- Problem-Solving
- Computer Skills
- Medical Records
- Scanner
- CMA
- Clerk
- Emergency Response
- RED Cross
- Phlebotomy Technician
- Venipuncture
- Patient Care
- Coding
- Instructor
- Mental Health
- Documentation
- Documenting
- Public Relations
- Best Practices
- Shipping
- Time Management
- Continuous Improvement
- Operations
- EMR
- Hipaa
- Safety Standards
- Laboratory
- Housekeeping
- Packer
- Packing
- Packing Boxes
- Logistics
Personal Information
Title: Personal Care Attendant
Timeline
Machine Operator
Skippy
07.2023 - Current
Certified Medical Assistant
EngagedMed
12.2021 - 07.2023
Mental Health Technician
Pinnacle Pointe Hospital
04.2021 - 11.2021
PST Specialist
LabCorp
08.2018 - 12.2021
Personal Care/Services
Palco
05.2017 - Current
Instructor
Eastern College of Health Vocation
02.2013 - 07.2016
City Letter Carrier
USPS
03.2011 - 01.2012
Phlebotomy Technician
American Esoteric Laboratories
02.2009 - 05.2011
Phlebotomist
Red Cross
06.2008 - 01.2009
Nurse
Dr. Gaylon Brunson
05.2006 - 06.2008
Receiving Clerk
Target Distribution
04.2000 - 07.2002
Warehouse Packer
Browns Meat Packing Co
06.1999 - 04.2000
Medical Assistant - Medical Assistant
Remington College
High School Diploma -
JA Fair High School
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