ANDREA GILES

• Supervise the daily operations of the credit team, including credit risk evaluation, account monitoring, and resolution
• Assess and approve customer credit applications, ensuring compliance with company policies and creditworthiness standards.
• Oversee collection strategies and minimize delinquent accounts and improve cash flow.
• Monitor credit exposure and recommend adjustments to payment terms or credit limits based on risk analysis.

Generate and analyze credit and accounts receivable reports to provide insights for decision-making.

Vendor Setup & Account Management

• Complete vendor credit applications and coordinate required documentation for account setup.
• Assist in negotiating payment terms and credit limits with vendors during the onboarding process.
• Evaluate vendor financial stability to ensure alignment with company standards.

Serve as the primary liaison between vendors and internal departments for payment terms and credit -related matters

Leadership & Collaboration

• Provide guidance and training to the credit team, fostering professional development and adherence to best practices.
• Collaborate with cross-functional teams, including procurement and finance, to ensure alignment on vendor and customer credit strategies.
• Recommend and implement process improvements to enhance efficiency and accuracy in credit and vendor management workflows.

• Supervised accounts payable team to ensure timely invoice processing and payment approvals.
• Implemented process improvements, reducing invoice discrepancies and enhancing accuracy of financial records.
• Streamline workflow and increase productivity.
• Collaborated with cross-functional teams to resolve vendor inquiries and maintain positive supplier relationships.
• Conducted regular audits of accounts payable transactions to ensure compliance with company policies and regulations.
• Developed training materials to enhance the onboarding process for new team members in accounts payable functions.
• Led initiatives to automate manual processes, resulting in improved efficiency and reduced processing times for invoices.
• Identified solutions to resolve customer and service issues.
• Provided support during external audits, ensuring a smooth process while demonstrating adherence to established policies and procedures.
• Managed the AP team effectively, fostering a positive work environment and increasing overall productivity levels.
• Incorporated quality measures into team goals and expectations and worked to achieve.
• Managed vendor onboarding processes, ensuring accurate data collection and timely completion of required documentation.
• Expedited month-end closing procedures by efficiently reconciling account balances and resolving outstanding items in a timely manner.
• Trained newly hired AP staff members in company policies, systems, and best practices, facilitating their seamless integration into the team.
• Served as an escalation point for complex invoice resolution cases, employing critical thinking skills to reach mutually beneficial outcomes for all parties involved.
• Reduced invoice processing time by identifying bottlenecks in the workflow and implementing process improvements.
• Enhanced vendor relationships through timely payments and clear communication, leading to improved negotiation terms.
• Promoted a culture of continuous improvement within the AP department by regularly soliciting feedback from team members and implementing positive changes based on their input.
• Completed bi-weekly payroll for 10 employees.

• Perform setup / changes to Customer and Vendor accounts in SAP
• Perform enrollments of EFT/ACH, Credit cards
• Reviewed, monitored, and analyzed, in resolving unpaid invoices in SAP, DataServ. and Viewpoint
• Identify and resolve unapplied cash
• Generated ACH/Wire and check payments, print checks, performed voids and stop payments in SAP/Viewpoint, work closely with Treasury / GL team in clearing credit cards and bank drafts
• Create Goods Receipts on PO for invoices in SAP
• Assisted in re-organizing, compiling, and implementing Work Instructions
• Train employees
• Handle requests from external and internal customers
• Performed a variety accounting activities within Accounts Payable and month-end close

• Reviewed, monitored, analyzed, in resolving unpaid invoice
• Monitored AP invoice email
• Resolve age AP items in SAP and Basware
• Identify and resolve unapplied cash
• Handle requests from external and internal customers
• Performed a variety accounting activities within Accounts Payable

• Download Bank statements
• Reconciliation of customer trade payments by Wire, ACH, Check and credit card, including intercompany receipts and miscellaneous cash receipts for non-trade accounts in Oracle ERP system
• Reconcile unapplied cash and prepare daily unapplied spreadsheets
• Identify and resolve unapplied cash
• Cooperate with CE Manager to ensure all bank account are reconciled daily
• Prepare journal entries for AR adjustments for all business areas
• Handle requests from external and internal customers
• EFT enrollments
• Provide correct banking instructions to customers

• Processed daily postings of incoming and outgoing payments from ten bank accounts, along with posting loans and bank to bank transfers in Microsoft Dynamics AX system
• Prepared month-end bank reconciliations for closing
• Assisted in end of month closing with the Accounting team
• Performed full cycle accounts payable, expense reports, and tax invoices for payment and generated aging reports to assist in reconciling past due items
• Performed general accounting and administrative tasks and assisted with yearly 1099 and audit reports

• Processed commodity invoices ensure accurate on specific criteria’s and timely payments; reviewed, monitored, analyzed, and resolved any over/under billings, suspense issues
• Prepared internal debit notes for recharge cost and journal entries in recording to the General Ledger
• Implemented process improvements and assisted in migrating policy and procedures with-in Accounts Payable
• Generated aging and month-end reports and assisted in audits

• Processed PR/PO base invoices in creation of service entries and/or receipting; routine out for approval via workflow or related financial area
• Processed and posted information and gathered and analyzed accounts payable data to prepare reports for management
• Performed a variety accounting activities within Accounts Payable

• Audited EFT and checks payment proposals
• Viewed and resolved daily exceptions reports
• Generated payments, printed checks, cleared manual wire payments, and performed voids and stop payments at the bank and in SAP
• Researched and resolved payment discrepancies with North America, Mexico, and Canada
• Daily prepared and audited duplicate payments and delegation of authorities reports
• Assisted in month-end close by posting and correcting transactions with the Accounting department

• Served as Team Lead to ten employees
• Resolved all invoice exceptions
• Trained new employees
• Generated and provided daily, weekly, and monthly matrix accounting reports
• Provided customer service (internally and externally)
• Handled vendor meetings and served as back-up
• Configured SAP system to link with Work Flow and trained employees on the new process