Andrea Gillman
Chicago,IL
Summary
Driven, creative, and analytical Human Resources professional currently leading a high-performing and collaborative Learning & Development team within Talent Enablement. Passionate about making a meaningful impact on people, enabling talent, solving problems, achieving goals, producing strong business results, and fostering inclusion. Open to relocation opportunities. Collaborative approach enables efficient execution of strategies that resonate with and empower learners in all business roles from Frontline team members to Executives.
Overview
2025
2025
years of professional experience
Work History
Manager - Learning & Development
S&C Electric
02.2024 - Current
- Promote a culture of diversity and inclusion by incorporating diverse perspectives into the design and delivery of training programs.
- Establish strong relationships with external vendors to provide specialized training services when required.
- Led Frontline leadership development programs, fostering a culture of continuous growth and improvement.
- Led Retention Subcommittee under COO producing successful full-cycle stay interview focus groups for Frontline team members resulting in action plans created by leaders.
- Manage end-to-end training requests for all levels of learning.
- Manage all Production Operations training, including implementing new upskilling initiatives for Frontline team members.
- Increased employee engagement by creating customized learning paths tailored to individual or departmental needs and goals.
- Assessed employee skill gaps and developed targeted training interventions to close those gaps, improving overall performance levels.
- Evaluated the effectiveness of training programs through regular feedback sessions and data analysis, making adjustments as necessary to ensure optimal results.
- Leveraged instructional design best practices to create engaging and impactful learning experiences for employees at all levels.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Selected and assigned instructors to conduct specific training programs.
- Manage all Compliance training and the Learning Management System, with completion increases at 70% after a successful new system launch with refreshed content.
Assistant Manager - Learning & Development
S&C Electric
04.2022 - 01.2024
- Successfully built a high performing L&D team of 5 to support the 4000+ company with rapid growth and agile business needs.
- Successfully managing numerous end-to-end L&D projects and programs using various modalities and vastly diverse subject matter with internal designers and external vendors.
- Worked closely with CHRO, TE Sr. Director, US-HR Director, and HRBP's to ensure policies are met, training needs are identified and filled, Production Operations leadership training is effective and human in design, and equitable and fair business practices are enhanced with training.
- Evaluate current and redesign Production Leadership training with enhancement recommendations and targeted training.
- Oversee all compliance training, technical workshops, DEI and professional development courses, production leadership programs, training rooms, Oracle Guided Learning, learning webinars, computer training, eLearning design and maintenance, content curation, SME/customer intake process, incentive programs, LMS.
- Oversee and deploy department communications.
- Created and implemented organized monthly designated training time on manufacturing shop floor.
- Work closely with CHRO to implement impactful and extremely well received DEIB leadership training program focused on connecting with others.
- Lead the evaluation and redesign plan for all manufacturing-focused Production Courses (blueprint, math, GD&T) with internal instructors and external vendors including Jane Adams Resource Center (JARC).
- Ability to orchestrate change, process improvement, and strategic plans into desired business results.
- Ensure quality content that connects learners emotionally, drives business impact, changes behavior.
- Communicate all learning and performance objectives, schedules, and training assessments to upper management.
- Alternate training methods to diversify instruction, strengthen learning opportunities, and enhance engagement.
- Designed, troubleshoot and implemented technical and content QA process.
- Developed departmental systems and procedures to better align workflow processes.
- Implemented new learning strategies depending on employees' skill levels.
Associate Talent Development Consultant
S&C Electric
11.2017 - 04.2022
- Promoted into this role after a year as part-time Talent Development Clerk, 2 years as Talent Development Coordinator. Focus on Professional Development, project management, strategic planning, survey analysis, needs analysis, process improvement and implementation, DEI, educational reimbursement, marketing, talent growth.
- Consult and align with customers for effective needs analysis and strategic planning aligned with overarching company goals.
- Created and implemented training intake process and design program that successfully focused L&D individual contributors on a collaborative, clear, clean, successful training department highly regarded by the business.
- Co-built and implemented Onboarding program for all US team members with extremely diverse logistical needs and various access methods to technology and systems.
- Deploy, build, align, and manage all Talent Enablement department communications.
- Manage all Professional Development training including human skills, computer skills, internal product training, incentive programs for training completion, quality, production leadership, DEIB, empathy, and more.
- Organized and edited training manuals, multimedia visual aids, other educational materials.
Independent
Contractor
- Applied executive administrative skills, research and analysis, coordination and project leadership to numerous organizations as a contractor. This included Northwestern Memorial Hospital, Research Triangle Institute, NovaMed Eyecare, International Association of Assessing Officers, Leo Burnett, Centers for Disease Control and Protection, Warner Bros, MacArthur Foundation.
Actor
Previous
- Former theatre and acting professional. Former member of Actor’s Equity Association and Screen Actor’s Guild.
- Prior professional artistic associations, committee work and performing award nominations. Areas of focus: stage, screen, voice, publicity, production management.
- Former member of Actor's Equity Association and Screen Actor's Guild
- Nominated for Jeff Award, Best Supporting Actress, Chicago
- Numerous roles in Theatre, Film, Voice, Industrial, Improv, Theatre Publicity, and Production Management
Training Coordinator
S&C Electric
11.2017 - 06.2021
- Worked with central management to identify, plan, align and address training needs
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Removed all paper processes from Educational Reimbursement program with direction and support of IT consultant by creating app that modernized processes and reduced company costs
- Compiled training handbook and related course materials
- Full customer service and department liaison to all team members in all job functions
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion
- Gathered data about course success and participant experiences to help with future course planning
- Assisted delivery of training
- Liaised between trainers and course participants
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods
- Planned and deployed training programs
- Assessed skill gaps for employees
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals
Education
Bachelor of Arts - Theatre
Southern Illinois University Carbondale
Carbondale, ILSkills
- Certified in Prosci Change Management
- Member of Association of Talent Development (ATD)
- Certified in instruction for Job Relations (JR) and Crucial Conversations
- Empathetic Leader
- Frontline Employee Advocate
- Business Results
- Collaborative Practice
- High Performer
- Needs Analysis
- Voice and Acting
- Vendor Management
- Process Improvement
- Facilitation
- Execution
- Optimistic Problem-Solver
- Human Resources
- Microsoft 365
- Contact Monkey
- Survey Monkey
- Articulate 360
- Staffbase
- Learning Management Systems
- Virtual Platforms
- Powtoons
- Synthesia
Timeline
Manager - Learning & Development
S&C Electric
02.2024 - Current
Assistant Manager - Learning & Development
S&C Electric
04.2022 - 01.2024
Associate Talent Development Consultant
S&C Electric
11.2017 - 04.2022
Training Coordinator
S&C Electric
11.2017 - 06.2021
Independent
Contractor
Actor
Previous
Bachelor of Arts - Theatre
Southern Illinois University Carbondale
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