ANDREA GLADUE
BENICIA,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
SENIOR INSTRUCTIONAL ASSISTANT
MOUNT DIABLO UNIFIED SCHOOL DISTRICT
02.2019 - 02.2024
- Provided student support regarding placement and enrollment services to Adult English Language (ESL) Learners, and their families from over 70 countries and cultures
- Assisted teachers in the classroom with guidance and instruction to ESL students
- Facilitated daily communication with teachers, students, staff and trained staff on procedures
- Administered and evaluated oral and written exams to prospective students to determine their English level
- Prepared testing materials for ESL adult students standardized tests (CASAS) twice a term and helped to administer, proctor, and gather exams for evaluation
- Coordinated student registration events serving over 700 students and registered and enrolled students in class and maintained waiting lists for closed classes.
HOSPITALITY REPRESENTATIVE
JACUZZI FAMILY VINEYARDS
05.2007 - 07.2019
- Represented the winery with a high level of customer service by greeting customers, guiding tours, providing wine education and historical information on the Jacuzzi family and property
- Hosted private wine tastings for social and corporate groups and individuals which included discussing each varietal, the winemaking process, growing regions, fruit nuances and food pairings
- Daily activities included utilization and settling of computerized POS system, scheduling of tours/tastings, the promotion and sales of wine, merchandising and club memberships.
WINE DEMONSTRATION ASSOCIATE
RUTHERFORD WINE COMPANY
10.2015 - 08.2018
- Represented Rutherford Wine Company's portfolio of wines to retail stores in the North and East Bay regions in Northern California through marketing and sales
- Provided wine tastings and education to the public and sold the wines directly to the consumer
- Developed relationships with retail staff and provided the public with excellent customer service.
ASSISTANT DIRECTOR OF STUDENT FINANCIAL PLANNING
GOLDEN GATE UNIVERSITY
08.2005 - 05.2006
- Provided expertise and guidance on financial planning to support enrollment as a member of the admissions and student affairs team
- Assisted prospective students and applicants with the admissions and financial planning process
- Served as liaison between student services and financial aid offices to ensure financial planning resources for prospective students
- Maintained a working knowledge of current curriculum for all undergraduate and graduate programs in order to recruit prospective students and assist these students in the admissions process.
ASSISTANT DIRECTOR OF ADMISSIONS AND RECRUITMENT
SAINT MARY'S COLLEGE
10.2001 - 06.2005
- Represented the college in regards to the recruitment effort in both the public and private sector in the Northern California adult community
- Counseled adult undergraduate and graduate students with their decision to return to college
- Organized and conducted informational meetings with corporate and public agencies to present the programs
- Attended and participated in various outreach efforts including education fairs, brown bag seminars and community events
- Successfully achieved enrollment numbers for student cohorts with 20 or more students.
SENIOR ACADEMIC ADVISOR
ACADEMY OF ART UNIVERSITY
09.1998 - 09.2001
- Provided students with academic guidance through a detailed interview process which successfully enabled students to complete academic requirements
- Maintained a working knowledge of current curriculum for all academic majors
- Registered students for appropriate classes and maintained contact to ensure that the student's concerns and the college's academic requirements were aligned while meeting individual and team sales/enrollment goals
- Responsible for student/college disputes by meeting with students and faculty in order to resolve issues
- Assisted with the organization of special events (i.e
- Study abroad programs, career days and graduation).
Education
Bachelor of Science - English
STATE UNIVERSITY OF NEW YORK AT BROCKPORT
05.1990
Skills
- Proficient with Microsoft Office Suite, and Google Applications
- CRM Software Experience
- Effective Organizational Skills
- Planning and Coordination
- Adaptability and Flexibility
- Problem-solving abilities
- Team Collaboration
Other
- 30 Day Substitute Teaching Permit - Document Number 240070538, Issued - 12/2023 Expires 1/2025
- Teaching Assistant Volunteer, Loma Vista Adult Center, 03/2024 to present,
- Caregiver, Elderly in-laws, 2010, 2021,
- Literacy Volunteer, Benicia Public Library, 09/2005, 12/2008
Timeline
SENIOR INSTRUCTIONAL ASSISTANT
MOUNT DIABLO UNIFIED SCHOOL DISTRICT
02.2019 - 02.2024
WINE DEMONSTRATION ASSOCIATE
RUTHERFORD WINE COMPANY
10.2015 - 08.2018
HOSPITALITY REPRESENTATIVE
JACUZZI FAMILY VINEYARDS
05.2007 - 07.2019
ASSISTANT DIRECTOR OF STUDENT FINANCIAL PLANNING
GOLDEN GATE UNIVERSITY
08.2005 - 05.2006
ASSISTANT DIRECTOR OF ADMISSIONS AND RECRUITMENT
SAINT MARY'S COLLEGE
10.2001 - 06.2005
SENIOR ACADEMIC ADVISOR
ACADEMY OF ART UNIVERSITY
09.1998 - 09.2001
Bachelor of Science - English
STATE UNIVERSITY OF NEW YORK AT BROCKPORT
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