ANDREA GLORIA
Houston,TX
Summary
Results-oriented aesthetician and laser professional with 12+ years of experience and a proven knowledge of treatment efficacy, client retention, and management. Committed to providing clients with the highest level of quality care and customer service. Adept at skincare analysis, treatment customization, and client education.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Aesthetician/Laser Hair Removal Professional
Beverly Hills Rejuvenation Center
10.2020 - Current
- Perform various facial treatments for optimal skin rejuvenation, including Hydrafacial, Diamond Glow, chemical peels, dermaplane, laser hair removal, laser vein removal, Skin Pen, Photofacial, Morpheus 8, Ultherapy and CoolSculpting.
- Establish long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Demonstrate proficiency in various laser systems, adapting techniques as needed for optimal results.
- Mentor new technicians in proper procedures, equipment usage, and client interaction skills to ensure consistent service quality across the team.
Clinic Manager/Aesthetician/Laser Professional
Amerejuve Med Spa
10.2016 - 03.2020
- Perform all cosmetic treatments listed in my previous position
- Consult with all clients and provide treatment recommendations based on their individual needs and desired outcome
- Establish a rapport with clients and maintain client following
- Ensure the safety of clients and treatment providers
- Respond to complaints, taking any and all appropriate actions to turn dissatisfied clients into return clients
- Maintain a favorable working relationship with employees to foster a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency
- Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures
- Create a structured business plan every month to meet and exceed sales goals
- Accountable for all facility maintenance and cleanliness
- Daily closeout procedures and cash deposits
- Perform inventory audit weekly
- Create monthly specials in collaboration with upper management and marketing
- Create content for social media
- Organize and host clinic events
- Collaborate with local businesses
- Help organize and/or attend fundraisers or events such as Jamie's Hope for a Cure, Houston Area Women's Center and Houston Pride
- Establish and maintain relationships with Houston influencers and bloggers with diverse platforms to help promote and generate more business
Aesthetician/Laser Technician
Amerejuve Med Spa
03.2014 - 10.2016
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, dermaplaning, extractions, Skin Pen, laser hair removal, laser skin tightening, laser vein removal, eMatrix, IPL, CoolSculpting, VelaShape, B12 injections.
- Effectively identify each client’s needs, set clear expectations, and guide clients through the treatment to achieve the goals of each service.
- Promoted to lead aesthetician/laser technician for demonstrating outstanding skill and dedication to client care.
Education
Laser Hair Removal Professional -
Avante Laser Training Institute
The Woodlands, TX08.2015
Laser Hair Removal -
TEXAS LASER INSTITUTE
Houston, TX01.2014
Cosmetology Operator -
CHAMPION BEAUTY COLLEGE
Houston, TX11.2013
Skills
- Skin rejuvenation
- Expert skin analysis
- Advanced facials specialist
- Specialty in multi-ethnic skin
- Acne treatment specialization
- Chemical facial peels
- Laser hair removal expertise
- Sales expertise
- Customer service
- Multitasking and organization
- Active listening
- Marketing and creativity
Certification
- Licensed Cosmetologist
- Laser Hair Removal Technician
- Senior Laser Technician
- Laser Hair Removal Professional
- Intramuscular Injection Certificate
- Ultherapy Certification
- SkinCeuticals Master Aesthetician
- Coolsculpting Certificate of Completion
- HydraFacial Certificate of Completion
Timeline
Aesthetician/Laser Hair Removal Professional
Beverly Hills Rejuvenation Center
10.2020 - Current
Clinic Manager/Aesthetician/Laser Professional
Amerejuve Med Spa
10.2016 - 03.2020
Aesthetician/Laser Technician
Amerejuve Med Spa
03.2014 - 10.2016
Laser Hair Removal -
TEXAS LASER INSTITUTE
Laser Hair Removal Professional -
Avante Laser Training Institute
Cosmetology Operator -
CHAMPION BEAUTY COLLEGE
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