Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
31
31
years of professional experience
Work History
Project Manager
National League of Cities (NLC) Local Infrastructure Hub
09.2022 - Current
Work with the Local Infrastructure Hub team to create and deliver boot camp training to help cities under 150,000 population apply for Federal Grant Funding
To date, our team has helped 136 cities secure 154 awards for a total of $436 million in grants
Create reports for Bloomberg Philanthropies and Delivery Associates on the Program status
Finalize registration for cities for boot camps
Assist the content delivery team by leading or providing technical support for our peer learning and coaching sessions
Lead city consulting sessions with our Subject Matter Experts to help individual cities improve their grant proposals
Assist team in creating evergreen materials from all phases of the boot camps to preserve institutional knowledge
Work with partners to continually improve services delivered to cities by the Hub
Assist in the marketing efforts with the NLC marketing team to increase enrollment in the Hub
Assist the NLC Director of Technology with technological needs for the Local Infrastructure Bootcamps as part of the Leadership Team, including managing all technical products used to deliver the training
Director of Operations
Phalen Leadership Academies
12.2012 - 03.2016
Assisted in the opening of the George and Veronica Phalen Leadership Academy Charter School, and the conversion of an under-performing Indianapolis Public School to Phalen Leadership Academy at IPS Francis Scott Key
Oversaw all school operations at both Academies
Served as AmeriCorps Director for Teaching Fellows at both Phalen Leadership Academies
Worked with Principals to create network-wide operational processes and procedures
Negotiated all vendor contracts for schools
Submitted all Indiana DOE reports
Submitted School-wide Accountability Reports to the Authorizer, the Indiana Charter School Board
Managed School Front Office Administrators for both Academies
Worked with various partners to increase enrollment and visibility within the community
Worked closely with the Director of Finance on school budgeting and oversight
Assisted the Director of Finance in allotting and tracking over one million dollars’ worth of Federal Grants for the schools
Manager, Operations and HR
K12/Hoosier Academies
06.2008 - 09.2012
Member of the Administrative Leadership team that launched Hoosier Academies blended Charter Schools in Muncie, Indianapolis, and a virtual program
Assisted in the development of the annual budget for all three Hoosier Academy schools in coordination with our Board of Directors
Served as liaison to both the Indianapolis and Muncie School Boards for financial and human resource data
Approved expenditures to align with the annual budget
Submitted all DOE reports as required by law
Worked with K12 Compliance to ensure the accuracy of all data related to school funding
Worked with the Operations and Academic teams to develop policies & procedures for consistency throughout Hoosier Academy Schools
Served as the point of contact for the Indiana State Board of Accounts and Independent financial auditors for audits and IRS filings
Gathered and provided data requested by auditors
Served as the point of contact to the Indiana DOE for all funding and grants
Served as liaison to PEO Insperity for payroll, personnel, recruiting, and other HR issues
Provided offer letters and contracts to all new hires and collected new hire paperwork for submission to Insperity
Enrolled new hires in the chosen retirement plan
Wrote and submitted Title I, Title II, and IDEA Part B grants
Deputy Director, Office of Charter Schools
Ball State University
08.2003 - 05.2005
Led Academic Review Team in charge of evaluating charter schools approved by Ball State to ensure quality of education
Served on Charter School Review Board responsible for interviewing and approving all new charter schools
Attended and presented at charter school and DOE conferences as the Ball State University representative
Worked closely with the Dean of Education to create and implement new procedures for data reporting
Facilitated additional teacher training as needed by schools
Set up a virtual special education co-op that links charter schools via technology to assist with special education needs
Worked with the Indiana DOE to ensure proper allocation of the designated state funds for charter schools
Organized and led public meetings throughout the state for proposed charter schools
Co-authored the BSU annual charter school report, including data on each Ball State University-authorized charter school
Presented annual report findings to charter school boards
Served on joint charter school task force with Indianapolis Deputy Mayor for charter schools
Lead Teacher/ Information Technology Assistant
21st Century Charter School
07.2002 - 08.2003
Worked with the Information Technology Director to implement all technology used by the school
Developed new school policies and procedures
Created lesson plans
Worked with parents to develop learning plans to use at home for their child
Trained teachers to use the technology available at the school
Created writing curriculum for the school year 2003-2004 for 6th and 7th graders
Working with other 6th and 7th grade teachers to create interdisciplinary lesson plans
Developed a policy for students to take laptops home
Implemented effective use and application of educational software and technology in the classroom
Interviewed and made recommendations for new teacher candidates for the school year 2003-2004
Senior Training Consultant
Intrepa, LLC, a spin-off company of The Summit Group
01.2000 - 07.2002
Taught an advanced series of training courses for proprietary logistics software
Mentored and trained new consultants
Created and updated training materials for training courses
Developed customized client training documents and procedures
Led client project team to ensure successful implementation of software
Configured software unique to the customer’s business requirements
Assisted in the sales cycle by demonstrating the software functionality and leading Q&A sessions for potential clients
Managed internal consulting team for software implementation
Led the local office team in the bid to become ISO Certified by standardizing internal documents and procedures
Served as local office representative on the Consulting Services Board, an internal group of employees dedicated to improving the work environment
Midwest Account Manager
The Summit Group
11.1998 - 01.2000
Responsible for the sales and marketing of IT Consulting Services for the Midwest Region
Created presentations targeted at upper-level executives and potential clients
Planned and organized sales and marketing events for existing JD Edwards and Oracle customers to increase software license and Summit Group consulting revenue
Created strategic joint marketing plans with Oracle, JD Edwards, and Platinum software companies to secure new clients
Managed a nationwide joint marketing effort with JD Edwards to target new customers headquartered in the Midwest
Assisted in college recruiting and hiring for Summit Group
Attended yearly software User Conferences to market Summit Group consulting services
Senior Sales Representative
Support Net
12.1996 - 11.1998
Created a departmental training program
Assisted Partner Development in recruiting Support Net’s top Business Partners
Led the department in sales through 1997 and the first half of 1998
Worked with team members to develop a departmental mission statement and business strategy
Attended the Covey Leadership seminar with Support Net’s Executive team
Trained new Services Sales Representatives
Developed strategic marketing plans with assigned Business Partners to expand their business
Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
Services Marketing Representative
Support Net
11.1995 - 12.1996
Prepared service quotes and contracts to send to Business Partners
Received completed and signed customer services contract to send to IBM for processing
Placed service calls to IBM for customers
Tracked commission payments from IBM
Ensured proper processing of service contracts by Support Net and IBM
Resolved customer invoicing problems
Shareholder Services Representative
American Funds
06.1994 - 11.1995
Answered questions from shareholders about personal accounts
Worked with brokers to gather market information about the mutual funds
Trained extensively in retirement accounts
Solved account problems
Assigned as a mentor to new representatives
Piloted an internal “memo” system created by American Funds to help process information quickly
Education
Bachelor of Arts - English Education
Purdue University
West Lafayette, IN
05.1995
Skills
Work flow planning
Workforce training
Project tracking
Relationship building
Budget development and adherence
Advanced understanding of Hubspot, MS Office
Team collaboration
Strategic planning
Stakeholder communications
Timeline
Project Manager
National League of Cities (NLC) Local Infrastructure Hub
09.2022 - Current
Director of Operations
Phalen Leadership Academies
12.2012 - 03.2016
Manager, Operations and HR
K12/Hoosier Academies
06.2008 - 09.2012
Deputy Director, Office of Charter Schools
Ball State University
08.2003 - 05.2005
Lead Teacher/ Information Technology Assistant
21st Century Charter School
07.2002 - 08.2003
Senior Training Consultant
Intrepa, LLC, a spin-off company of The Summit Group
01.2000 - 07.2002
Midwest Account Manager
The Summit Group
11.1998 - 01.2000
Senior Sales Representative
Support Net
12.1996 - 11.1998
Services Marketing Representative
Support Net
11.1995 - 12.1996
Shareholder Services Representative
American Funds
06.1994 - 11.1995
Bachelor of Arts - English Education
Purdue University
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