Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Senior Advisor
PricewaterhouseCoopers
BOGOTA, COLOMBIA
02.2023 - 05.2023
Leverage the project that PWC was carrying out for the Insurance Company Positiva, directing and supporting the in-person and virtual workshops in order to evaluate the Company and develop the hypotheses that would lead to consolidating the proposal for progress and Automation of central processes of the Company.
Facilitated team meetings focused on identifying solutions to complex business issues.
Helped resolve problems by addressing problems analytically and with real-world data.
Drafted proposals outlining potential solutions for addressing customer needs.
Empowered others to use judgment and knowledge to solve problems and concerns.
Created plans to propose solutions to problems related to efficiency, costs or profits.
Senior Sales Director
MARY KAY CO. COLOMBIA
BOGOTA, COLOMBIA
08.2016 - 12.2021
Lead weekly team meetings focused on goal setting, progress tracking, problem solving, and customer feedback review.
Created a comprehensive training program for sales personnel to ensure that they had the necessary skills to succeed in their roles.
Implemented sales programs by developing field sales action plans.
Coached, developed and motivated team to achieve revenue goals.
Senior Insurance Specialist
LA PREVISORA COMPANIA ASEGURADORA
BOGOTA, Colombia
03.2004 - 08.2013
Participated in training programs designed to enhance knowledge base in areas such as underwriting, sales, product development.
Monitored regulatory developments impacting the company's lines of business.
Analyzed insurance organizational structures, business and intermediaries, studying common clauses, policies and insurance contracts.
Researched industry trends, legislative changes, and other market conditions affecting insurance products and services.
Coordinated with other departments within the organization regarding issues related to policy administration.
Developed and implemented strategies for reducing risk exposures and maximizing profitability.
Developed marketing campaigns targeted toward specific types of customers or geographic regions.
Served as subject matter expert for non-standard coverage questions, property damage and collision.
Assisted in the development of new products, services, and procedures to meet customer needs.
Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
Leveraged industry trends to shape solutions and approaches.