Andrea Gomez
Surprise,AZ
Summary
Professional in patient care with experience in assisting healthcare teams. Demonstrates strong skills in patient monitoring, basic medical procedures, and maintaining sanitary environments. Reliable and adaptable team player focused on achieving optimal results and enhancing patient well-being. Effective communicator with compassionate approach to patient interactions and care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Nursing Assistant
Banner University Medical Center
07.2022 - Current
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
- Supported nursing staff by accurately obtaining and recording vital signs, promptly notifying nurses of any abnormal results.
- Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
- Maintained a safe and clean environment for patients by adhering to strict infection control protocols and regular room sanitization procedures.
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Demonstrated adaptability in rapidly changing situations, responding promptly to unforeseen patient needs or requests from the nursing staff.
- Enhanced patient satisfaction by providing compassionate and attentive care to patients in various stages of recovery.
- Performed non-invasive medical procedures such as blood glucose monitoring, wound care management, and catheter maintenance under nurse supervision.
- Documented patient information and care activities in electronic health record.
Patient Service Representative
TriWest Healthcare Alliance
10.2018 - 07.2022
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Medical Assistant
Associated Retina Consultants
06.2018 - 10.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.eye
- Streamlined clinic operations by managing patient appointments, records, and insurance verification processes.
- Maintained a clean and organized workspace, ensuring proper sterilization of equipment for optimal patient safety.
Medical Assistant Front and Back Office
Honor Health Virgina G Piper Cancer Center
03.2015 - 06.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Phoenix, AZ08-2025
Associate - Medical Assistant
Carrington College
Phoenix, AZ10.2016
Skills
- Phlebotomy
- Epic
- Emr
- Venipuncture
- Experience Administering Injections
- Computer Skills
- Patient Care
- Medical Scheduling
- Medical Billing
- Medical Terminology
- Office Administration
- Medical receptionist
- Documentation Review
- Transcription
- Ophthalmology Experience
- Excel
- Medical Office Experience
- HIPAA
- Laboratory Experience
- Phone Etiquette
- Medical Assisting
- Vital Signs
- Medical Records
- Bilingual
- Clerical Experience
- Insurance Verification
- Vital signs monitoring
- Patient observation
- Compassionate care
- Professionalism and ethics
Certification
- Medical Assistant, Present
- CNA
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Patient Care Nursing Assistant
Banner University Medical Center
07.2022 - Current
Patient Service Representative
TriWest Healthcare Alliance
10.2018 - 07.2022
Medical Assistant
Associated Retina Consultants
06.2018 - 10.2018
Medical Assistant Front and Back Office
Honor Health Virgina G Piper Cancer Center
03.2015 - 06.2018
Associate - Medical Assistant
Carrington College
Bachelor of Science - Nursing
Arizona College of Nursing
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