Andrea Gonzales Dongo
Los Angeles,United States
Summary
Hardworking and passionate psychology student with strong organizational skills eager to help team achieve company goals and gain more experience in related field of study.
Overview
4
4
years of professional experience
Work History
Catering Delivery Service Worker
ASUCLA
09.2023 - Current
- Provide excellent customer service by delivering food in a timely, cordial manner
- Verify orders before each delivery and maintain a detailed, comprehensive delivery log
- Safely operate a vehicle in all types of weather conditions
- Communicate respectfully and clearly with customers and employees any issues or delays and resolve problems efficiently
- Prepares food items, supplies, and equipment for transport, meeting health and safety guidelines
Quality Assurance Data Entry Specialist
Spigen Inc.
07.2020 - 08.2023
- Maintained a comprehensive database of returned products
- Effectively implemented and managed Google Workspace
- Created Google sheets on sales and returns data for easy analysis
- Constructed photo catalog detailing all available products to track improvements in item design
- Participated in planning sessions with team members to prioritize key objectives and goals
- Analyzed customer feedback data to optimize processes
Intern ABA Therapy
Resnick Neuropsychiatric Hospital
01.2023 - 03.2023
- Supported classroom teachers in adapting instructional materials and methods for students with autism spectrum disorders.
- Increased student independence through functional life skills training and social skills instruction.
- Reduced challenging behaviors by implementing positive behavior support plans.
- Developed and maintained clear, individualized documentation on each patient.
Education
Bachelor of Arts - Psychology
University of California - Los Angeles
Los Angeles, CA05.2025
Associate of Arts - Psychology
Saddleback College
Mission Viejo, CA05.2023
Skills
- Academic Research
- Translation
- Community-oriented
- Creative writing
- Social Media
- Data visualization: Excel, Google Sheets
- Basis knowledge of data analysis with R
- Proofreading abilities
- Cultural Awareness
- Multitasking Abilities
Volunteer Experience
Mentor Collective, 05/2022 - 12/2022, Assisted mentees in dealing with financial, family, and academic issues., Advised students on how to navigate new opportunities, providing strategies for problem solving and critical thinking., Successfully inspired mentees by sharing personal experiences, resulting in improved confidence & performance.
Languages
Spanish
Native or Bilingual
Timeline
Catering Delivery Service Worker
ASUCLA
09.2023 - Current
Intern ABA Therapy
Resnick Neuropsychiatric Hospital
01.2023 - 03.2023
Quality Assurance Data Entry Specialist
Spigen Inc.
07.2020 - 08.2023
Bachelor of Arts - Psychology
University of California - Los Angeles
Associate of Arts - Psychology
Saddleback College