Andrea Gonzalez

• Work as a catering specialist as well as a certified store opener, in charge of counting money and preparing other store functions
• Opening hospitality team member, with the duties of organizing inventory, preparing food, stations, and other necessities needed to open
• Overseeing customer experience, successfully resolving conflict resulting in customer satisfaction
• Generated repeat business from satisfied customers through personalized attention and genuine interactions
• Certified trainer that trains new team members on best practices in customer service, fostering a culture of hospitality excellence.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within the legal department, applying learned concepts directly into relevant work situations.
• Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
• Developed detailed reports summarizing findings
• Maintained strict confidentiality while handling sensitive personal information during investigations, adhering to privacy regulations and ethical guidelines.
• Traveled to near and far places required for collecting specific information.

• Worked for several local families sitting and caring for their dogs, for hourly and over night stays
• Responsibilities included, making sure the dogs get a sufficient amount of exercise each day, nutrition, and grooming according to the owner's requests

• 3.9 GPA
• Summa cum laude graduate
• Alpha Phi Sigma Honors Society Member
• Dean's List

• Presidents Honor Roll
• 3.97 GPA
• Associate of Arts

-Sociology

-Liberal Arts Science: Art-Humanities, Social Behavioral Science