Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Andrea Gordon

Administrative Assistant Receptionist
Naples,FL

Summary

Methodical Makeup Artist with 17 years of experience and track record of providing exceptional customer service and satisfaction. Bringing substantial knowledge regarding natural beauty, glamour, airbrush and special effects makeup applications. Energetic, flexible, reliable and creative. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Makeup Artist

Freelance
Coral Springs, FL
01.2010 - 09.2021




  • Professionally applied makeup to 12 clients per month for outings, proms, weddings, funerals and other special occasions and events.
  • Consistently received positive performance reviews from guests.
  • Performed full makeup applications to 3 clients per week.

Salesperson

Choice Seating
Scarsdale, NY
01.1993 - 01.1995
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed and grew leads through repeat business and customer referrals.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction
  • Worked to build relationships with customers and built potential for additional sales
  • Managed customer from initial contact to closing with attention to detail to build loyalty

Senior Intern Showroom Sales Assistant

Donna Karan, DKNY
New York, NY
01.1993 - 06.1993
  • Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
  • Worked directly with Vice President of Sales
  • Assisted sales executives with various office procedures
  • Exposed to word perfect computer systems
  • Assisted in design of presentation board displays
  • Greeted customers and prospects upon showroom entry.
  • Maintained showroom samples and catalog libraries for customer viewing.
  • Asked open-ended questions to ascertain what types of products or services customer required.
  • Delivered outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Developed strong rapport with customers and created positive impression of business.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Floor Supervisor

Cignal
White Plains, NY
06.1990 - 06.1991
  • Held weekly team meetings to gain feedback, provide updates and set policies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed schedule for 10 team members with focus on effective coverage of personnel needs.
  • Developed VIP customer file that increased store revenue and repeat customer business
  • Member of $100,000 sales club and frequently received bonuses for exceptional sales
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Evaluated work of 10 floor employees to improve performance.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.

Education

Bachelor of Science - Marketing

Fashion Institute of Technology
New York, NY
09.1991 - 05.1993

Skills

Detail-orientated

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Makeup Artist

Freelance
01.2010 - 09.2021

Salesperson

Choice Seating
01.1993 - 01.1995

Senior Intern Showroom Sales Assistant

Donna Karan, DKNY
01.1993 - 06.1993

Bachelor of Science - Marketing

Fashion Institute of Technology
09.1991 - 05.1993

Floor Supervisor

Cignal
06.1990 - 06.1991

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Andrea GordonAdministrative Assistant Receptionist