Andrea Gore
DesMoines,WA
Summary
Personable Housing Specialist committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies from Auburn to Seattle. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities. In addition I am a genuinely hardworking and passionate job seeker with strong organizational skills eager to secure a full time senior level Housing Specialist position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Housing Specialist
Navos Mental Health
03.2019 - Current
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
- Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
- Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Contributed to team success by actively participating in staff meetings and sharing best practices with colleagues.
- Evaluated rental applications thoroughly, verifying income eligibility and background checks for potential tenants.
- Coordinated eviction prevention efforts by mediating disputes between landlords and tenants, ultimately preserving stable housing situations for at-risk individuals.
- Assisted applicants in filling out housing applications and verifying assets.
- Calculated tenant rent amounts to prepare leases and contracts.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Maintained database of housing resources, landlords and management companies.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Explained rental and housing regulations to clients and helped each discover best options for housing.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Facilitated communication between clients and other service providers.
Housing Specialist
Valley Cities
07.2017 - 07.2019
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
- Enhanced community relationships with local organizations, leading to increased resources and support for residents.
- Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Evaluated rental applications thoroughly, verifying income eligibility and background checks for potential tenants.
- Assisted applicants in filling out housing applications and verifying assets.
- Calculated tenant rent amounts to prepare leases and contracts.
- Spoke with senior citizen groups to expand community engagement and program outreach.
Housing Specialist
Senior Housing Assistance Group
06.2017 - 06.2018
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
- Enhanced community relationships with local organizations, leading to increased resources and support for residents.
- Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
- Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Calculated tenant rent amounts to prepare leases and contracts.
- Maintained database of housing resources, landlords and management companies.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
Housing Specialist
Low Income Housing Institute
08.2010 - 05.2017
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
- Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
- Developed comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
- Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Evaluated rental applications thoroughly, verifying income eligibility and background checks for potential tenants.
- Assisted applicants in filling out housing applications and verifying assets.
- Calculated tenant rent amounts to prepare leases and contracts.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
Housing Specialist Assistant
Lifelong Aids Alliance
03.1999 - 07.2010
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
- Enhanced community relationships with local organizations, leading to increased resources and support for residents.
- Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
- Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
- Contributed to team success by actively participating in staff meetings and sharing best practices with colleagues.
- Assisted applicants in filling out housing applications and verifying assets.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Calculated tenant rent amounts to prepare leases and contracts.
- Assisted in conducting needs assessments to identify key areas of service needs.
Skills
- Affordable Housing
- Case Management
- Tenant Rights
- Social Services
- low Income/Mentally Disabled Housing Expert
- Customer Service
- Problem Solving
- Rent Calculation
- Affordable Housing Knowledge
- Homelessness Solutions
- Housing Quality Standards
- Multitasking Abilities
- Training and Development
Timeline
Housing Specialist
Navos Mental Health
03.2019 - Current
Housing Specialist
Valley Cities
07.2017 - 07.2019
Housing Specialist
Senior Housing Assistance Group
06.2017 - 06.2018
Housing Specialist
Low Income Housing Institute
08.2010 - 05.2017
Housing Specialist Assistant
Lifelong Aids Alliance
03.1999 - 07.2010
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