Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Grant

Chandler,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Kim's Convenience Stores
Flint , TX
03.2025 - 07.2025
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained up-to-date knowledge of company products and services.
  • Established processes for monitoring customer satisfaction levels.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Created reports on sales trends, inventory levels, and financial data.

Hourly Employee

Pilgrims Pride Corp
Ennis , TX
04.2024 - 08.2024
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Reviewed purchase orders for correctness before creating corresponding invoices for customers.
  • Maintained accurate records of incoming deliveries according to established procedures.
  • Checked for discrepancies between physical condition of cargo and documentation.

Kitchen Manager

Mae's Cafe
Chandler, TX
10.2022 - 01.2024
  • Collaborated with chefs to create innovative recipes that utilized fresh ingredients from local suppliers.
  • Trained new employees on kitchen procedures and policies.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.

Loan Officer

Atlas Credit
Palestine, TX
12.2020 - 04.2021
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Developed and maintained relationships with potential customers to increase loan business.
  • Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.

Assistant Manager/Deli Clerk

Kim's
Palestine, TX
01.2016 - 08.2017
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Ensured compliance with safety regulations and company policies.

Education

High School Diploma -

Palestine High School
Palestine, TX
06.2015

Skills

Food Prep

Food Handlers

Serving

Portion size

Stocking

Cooking

Cleaning

Sanitizing

Inventory

  • Employee training
  • Conflict resolution
  • Sales reporting
  • Time management
  • Customer service orientation
  • Effective communication
  • Workload management
  • Customer relationship management
  • Problem solving

Timeline

Assistant Manager

Kim's Convenience Stores
03.2025 - 07.2025

Hourly Employee

Pilgrims Pride Corp
04.2024 - 08.2024

Kitchen Manager

Mae's Cafe
10.2022 - 01.2024

Loan Officer

Atlas Credit
12.2020 - 04.2021

Assistant Manager/Deli Clerk

Kim's
01.2016 - 08.2017

High School Diploma -

Palestine High School