ANDREA GREER
Senior Insurance Producer
Sneads Ferry,NC
Summary
Accountable Insurance Agent with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Driven Insurance Agent with several years experience offering personalized, courteous service. Expert at managing insurance sales cycle, including prospecting and follow-up support. Skillful in advising current and potential clients on insurance coverage plans and processing applications, payments and corrections. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals.
Overview
24
24
years of post-secondary education
14
14
years of professional experience
Work History
Senior Insurance Agent
Wagoner Insurance
Sneads Ferry, NC
11.2017 - Current
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales with book of business.
- Responded to customer calls within 24 hours to swiftly resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Obtained underwriting approval by completing application for coverage.
- Upsold additional products and services after identifying customer needs and requirements.
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Built relationships with clients through active listening to provide excellent service.
- Sold auto, home, life and other various insurance products to individuals within assigned territory using consultative selling techniques.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Office Manager
Buggin Out Pest Control
Holly Ridge, NC
02.2015 - 11.2018
- Oversaw office inventory activities, including ordering, stocking and shipment receiving.
- Coordinated special projects and managed schedules.
- Optimized organizational systems for payment collections, deposits and recordkeeping.
- Arranged office conferences for company employees and guests.
- Managed budgets, appointment scheduling, employee itineraries and accounts to improve productivity initiatives.
Childcare Teacher
Old Landing Childcare
Hampstead, NC
03.2008 - 02.2015
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Promoted sensory development by providing access to different textures.
- Brought center into full compliance with licensing and safety regulations including fire and disaster preparedness, NC Department of Public Health codes and USDA nutritional guidelines.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Allowed for ample outdoor recreation time to support physical development.
- Managed food inventory for center in accordance with nutritional guidelines.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Assessed babies and toddlers against established early childhood developmental milestones, preparing daily/monthly progress reports for each child.
- Conducted trainings and mentored staff, consistently improving performance.
- Implemented curriculum to enhance classes with learning-focused activities.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Education
High School Diploma -
Richlands High School
Richlands, NC 05.2003 - 05.2021
No Degree - General Studies
Lenoir Community College
Kinston, NC 08.2003 - 08.2005
License - Insurance
Insurance Education Systems
Raleigh, NC 01.2017 - 02.2021
Skills
Client needs analysis
undefinedTimeline
Senior Insurance Agent
Wagoner Insurance
11.2017 - Current
License - Insurance
Insurance Education Systems
01.2017 - 02.2021
Office Manager
Buggin Out Pest Control
02.2015 - 11.2018
Childcare Teacher
Old Landing Childcare
03.2008 - 02.2015
No Degree - General Studies
Lenoir Community College
08.2003 - 08.2005
High School Diploma -
Richlands High School
05.2003 - 05.2021
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