Andrea Griffith
Albuquerque
Summary
Results-driven Assistant Manager with 2 years of experience in operations, efficiency improvement, and team leadership. Proven ability to drive customer satisfaction, increase revenue, and manage cross-functional teams to achieve organizational goals. Personable and dedicated with a compassionate nature and strong interpersonal skills. Proficient in basic patient care techniques and medical terminology, along with administrative capabilities including scheduling and record-keeping. Committed to making a positive impact on patient care and contributing to a supportive healthcare environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant Extern
National Sinus Institute
05.2025 - Current
- Increased patient satisfaction rates through attentive listening skills and clear communication regarding their concerns or needs during appointments.
- Enhanced clinical workflow for healthcare providers by promptly updating electronic health records.
- Facilitated smooth transitions between different healthcare providers by preparing detailed summaries of patient encounters and transferring relevant information as needed.
- Supported healthcare team members through efficient communication and collaboration during daily operations.
- Assisted in the implementation of new clinic protocols, streamlining processes and improving overall patient care.
- Maintained a clean and organized work environment, adhering to infection control protocols and safety guidelines.
- Improved patient care by efficiently taking vital signs and accurately recording medical history.
Assistant Manager
Little Caesars
06.2018 - 03.2025
- I attained the assistant manager position through my hard work and willingness to go beyond the call of duty. I lead my team to ensure high productivity and customer satisfaction. My responsibilities include managing inventory, handling cash, training new staff members, and overseeing the safety of our assets.
- 2018-2020 cashier
- 2020-2022 shift manager
- 2023-PRESENT store assistant manager
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Cibola high school
Albuquerque, NMMedical Assistant
Carrington College
Albuquerque, NM06-2025
Skills
- Efficient at acquiring new skills
- Dependable in responsibilities
- Efficient task management
- Skilled in managing multiple tasks
- Customer Service
- Collaborative team member
- Good Communicator
- Vital signs monitoring
- Direct patient care
- HIPAA compliance
- Compassionate
- Electronic health records
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant Extern
National Sinus Institute
05.2025 - Current
Assistant Manager
Little Caesars
06.2018 - 03.2025
High School Diploma -
Cibola high school
Medical Assistant
Carrington College
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