Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Andrea Ground

Browning,MT

Summary

Experienced Economic Development Coordinator skilled in strategizing and implementing programs to stimulate economic growth. Proven track record of providing vision for economic prosperity, fostering community partnerships, and leveraging resources for maximum impact. Demonstrated ability to generate innovative solutions for local businesses, contributing significantly to regional economic development. Strategic Economic Development Coordinator known for high productivity and efficient task completion. Possess specialized skills in strategic planning, stakeholder engagement, and market analysis. Excel at communication, problem-solving, and leadership, ensuring successful project outcomes and fostering economic growth. Accomplished professional offering many years of experience in organizing and designing planning and development projects. Thorough in conducting in-depth research, performing surveys, and coordinating plans and presentations in line with development needs and zoning requirements. Professional in working with city leaders and decision-makers to coordinate project details and gain approvals. Tech-savvy and accurate professional bringing many years of experience in settings. Manage diverse projects, studies, and inquiries independently to maximize team efficiency. Conscientious and detail-oriented about closely following relevant standards and statutes.

Overview

11
11
years of professional experience

Work History

Planning Economic Development

Blackfeet Tribe
Browning , MT
11.2023 - Current
  • Developed strategies to attract new businesses to the region.
  • Collaborated with public and private entities to facilitate economic development projects.
  • Created marketing materials to promote investment opportunities in the area.
  • Analyzed potential sites for commercial and industrial development.
  • Organized meetings with stakeholders to discuss economic development initiatives.
  • Provided technical assistance to existing businesses in the region.
  • Conducted research on local and regional economic trends, demographics, and labor market conditions.

TANF Case Manager

Blackfeet Tribe
Browning , MT
05.2021 - 10.2023
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Provided crisis intervention support for clients in emergency situations.
  • Developed individualized care plans with input from clients and their families.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Monitored client progress through regular follow-up contacts.
  • Coordinated transportation services for clients who lacked access to reliable transportation.
  • Supported family members by providing information on local support groups.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.

Warrior Coffee Shop Manager

Dine College
Tsaile , AZ
05.2018 - 03.2019
  • Managed daily operations of coffee shop, including scheduling staff and ordering supplies.
  • Supervised cashiers and baristas to ensure accuracy of orders and customer satisfaction.
  • Ensured compliance with health and safety regulations in the workplace.
  • Developed innovative strategies for increasing sales and improving customer service.
  • Oversaw all employee training programs related to coffee preparation, customer service, and store policies.
  • Conducted regular inventory checks to ensure adequate stock levels were maintained.
  • Created weekly schedules for baristas that met customer needs while ensuring labor costs stayed within budget.
  • Addressed customer complaints promptly and professionally, resolving issues effectively.
  • Developed relationships with local businesses to promote brand awareness and increase foot traffic into the store.
  • Assisted customers with menu selections, taking special dietary requirements into account.
  • Monitored financial performance of the store on a daily basis, identifying areas needing improvement or cost savings opportunities.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Tracked customer feedback through surveys and other methods to improve services offered in the store.
  • Provided leadership by setting a positive example for staff members in terms of attitude, attendance, punctuality, appearance, work ethic and job knowledge.
  • Negotiated contracts with suppliers to obtain competitive pricing on products used in the store.
  • Researched new product lines that could be added to existing offerings based on consumer demand.
  • Kept coffee shop in compliance with health code standards and food safety guidelines.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
  • Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
  • Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Oversaw food and beverage preparation to minimize waste and verify consistent presentation.
  • Organized promotions to launch new coffee drinks and increase sales.
  • Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
  • Rang up orders on cash register to process cash, credit card and personal check payments.

Financial Aid Representative

Dine College
Browning , MT
03.2017 - 10.2018
  • Assisted students in filling out financial aid applications and verifying accuracy of information.
  • Provided guidance to students regarding the various types of financial aid available and eligibility criteria.
  • Calculated estimated cost of attendance for students based on their individual circumstances.
  • Maintained records of all financial aid awards, including grants, scholarships, and loans.
  • Advised students on budgeting strategies to ensure they can manage their finances while attending school.
  • Resolved student inquiries related to their financial aid status or application process.
  • Reviewed student documents to verify enrollment status and other eligibility requirements for financial aid programs.
  • Processed requests from students for changes to their award packages or repayment plans.
  • Collaborated with internal departments such as Student Accounts and Admissions to ensure accuracy in awarding funds and meeting deadlines.
  • Conducted exit interviews with graduating students regarding loan repayment options.
  • Performed outreach activities at area high schools promoting college readiness programs.
  • Monitored compliance with Federal regulations governing Title IV funds awarded by the institution.
  • Attended periodic training sessions related to new laws, rules, and procedures concerning federal student aid funding.
  • Responded promptly to emails, phone calls, and other inquiries from current and prospective students seeking assistance with the financial aid process.
  • Counseled students on how best to utilize their available resources when making decisions about financing education costs.
  • Prepared reports summarizing overall trends in student enrollment, graduation rates, tuition payments received.
  • Coordinated efforts between Financial Aid office personnel and academic advisors helping advisees make informed decisions about financing their education.
  • Received and posted payments to loan accounts.
  • Assisted with completion of documentation such as FAFSA paperwork, answered questions, and delivered key information.
  • Provided one-on-one counseling to students regarding financial aid program options and requirements.
  • Gave workshop and other group presentations to inform students of options and educate on financial aid process.
  • Responded to many telephone calls and emails each day, setting up appointments, answering questions, and collecting information about specific concerns.
  • Accepted and processed customer payments and applied toward account balances.
  • Participated in regular meetings with Financial Aid department staff members providing updates on progress towards goals.
  • Initiated contact with outside organizations offering scholarship opportunities for eligible applicants.
  • Developed educational materials about financial aid resources for distribution to incoming students.

Residence Life Coordinator

Dine College
Tsaile , AZ
02.2014 - 01.2017
  • Monitored residence hall budget allocations while collaborating with other departments on cost reduction strategies.
  • Developed and implemented educational programming for residential students on topics such as leadership, wellness, diversity and inclusion, and academic success.
  • Created and maintained positive relationships with faculty, staff, parents, alumni, and other stakeholders to ensure the successful operation of residence life programs.
  • Coordinated annual student move-in process including room assignments, housing check-ins, key distribution, meal plan activations and orientation activities.
  • Assessed student needs by conducting regular one-on-one meetings to discuss individual concerns or issues related to living in a residence hall.
  • Managed crisis situations effectively by responding promptly to incidents involving health and safety risks or violations of university policy.
  • Organized resident assistant recruitment processes including advertising positions, interviewing candidates, selecting finalists and providing onboarding training sessions.
  • Enforced policies governing student conduct within the residence halls while ensuring fairness and consistency in disciplinary decisions.
  • Facilitated weekly staff meetings with RAs to review upcoming events and programs and provide feedback on previous initiatives.
  • Provided support to residents who are experiencing difficulty adjusting to college life or dealing with personal issues through referrals to campus resources such as counseling services or disability accommodations.
  • Educated groups on residence hall and campus policies and applicable laws.
  • Commuted to classes before moving to residence hall, enabling firsthand understanding of both student demographics.
  • Coordinated day-to-day essential functions of residence halls and apartment buildings.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Conducted regular rounds to keep residents and areas safe and secure.
  • Developed and deepened relationships with residents and fellow staff.
  • Communicated with staff to resolve problems with individual students.
  • Interfaced with residents to address and resolve complaints or grievances.
  • Answered telephones and routed calls or delivered messages.
  • Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
  • Conferred with medical personnel to understand backgrounds and needs of residents.
  • Compiled residents' daily activities and quantities of supplies used to prepare reports
  • Administered, coordinated or recommended disciplinary and corrective actions.
  • Chaperoned group-sponsored trips and social functions.
  • Collaborated with counselors to develop counseling programs that addressed student needs.
  • Counseled students in handling family, financial and educational problems.
  • Led campus tours, new resident orientation and ongoing educational sessions.
  • Accompanied and supervised students during meals.
  • Facilitated bereavement groups and provided counseling and emotional support to help residents cope with loss.
  • Assigned rooms to students.

Education

Associate of Science - Human Services

Salish Kootenai College
Pablo, MT
05-2004

Some College (No Degree) - Indigenous Psychology

Dine College
Tsaile, AZ

Skills

  • Economic Analysis
  • Partnership Building
  • Urban planning
  • Land Use Planning
  • Workforce Development
  • International trade

Affiliations

  • Planting , Gardening, Spending time with my grandkids

Accomplishments

  • Strength in Unity

Timeline

Planning Economic Development

Blackfeet Tribe
11.2023 - Current

TANF Case Manager

Blackfeet Tribe
05.2021 - 10.2023

Warrior Coffee Shop Manager

Dine College
05.2018 - 03.2019

Financial Aid Representative

Dine College
03.2017 - 10.2018

Residence Life Coordinator

Dine College
02.2014 - 01.2017

Associate of Science - Human Services

Salish Kootenai College

Some College (No Degree) - Indigenous Psychology

Dine College
Andrea Ground