Andrea Guevara
Kansas City,MO
Summary
Dynamic marketing professional with a proven track record at Apicola Flor de Angel, excelling in social media marketing and customer engagement. Bilingual in Spanish and English, I leverage strong organizational skills and creativity to develop impactful campaigns, enhance brand visibility, and foster community interaction, consistently exceeding customer satisfaction goals.
I am a customer-oriented and solution-oriented person, technologically adept, offering experiences with many social media platforms, office technology programs, and advanced computer skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing Assistant
Apicola Flor de Angel (Local Agriculture Company)
Barquisimeto, Venezuela
06.2022 - 04.2024
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Promoted additional products or services to meet customers' needs.
- Provided detailed information about products and services.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Engaged with the online community, responding to comments and messages to foster a positive brand image.
- Developed and implemented strategic social media marketing plans.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, Tiktok
- Produced reliable reports by checking financial statements for accuracy.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Assistant Track and Field Coach
Lara State Track and Field Association
Barquisimeto, Venezuela
01.2021 - 04.2024
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
- Ensured that athletes adhered to safety protocols while training or competing.
- Assisted in the organization and management of track and field practices, meets, and events.
- Organized post-game celebrations such as awards ceremonies.
- Collaborated with head coach to develop game plans tailored towards maximizing team potential.
- Engaged with the online community, responding to comments and messages to foster a positive brand image.
- Designed and executed targeted social media advertising campaigns, optimizing for reach, engagement, and conversion.
- Used editing and graphic design tools to create content and visuals for social channels.
Administrative Assistant
TCR Refrigeration and Air-Conditioning Company
Barquisimeto, Venezuela
03.2022 - 07.2023
- Provided detailed information about products and services.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Assisted customers with product installation and setup.
- Managed database systems containing customer contact information.
- Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Applied Science - Gastronomy Sciences
Andres Eloy BLanco Polytechnic University
Barquisimeto, Venezuela 06-2024
BBA - Management
University Fermin Toro
Barquisimeto, Venezuela Skills
- Bilingual (Spanish, English)
- Canva, Office, Excel, Photoshop, CapCut, Google Analytics
- Leadership
- Social media marketing
- Problem resolution
- Organization
- Team collaboration
Affiliations
- High Performance Athlete
Accomplishments
- National Medalist in Javelin Throw Barquisimeto, Venezuela
Languages
Spanish
Native/ Bilingual
English
Professional
French
Limited
Certification
- Community Manager Certification
- Digital Marketing Certification
- Beekeeping Certification
References
References available upon request.
Timeline
Marketing Assistant
Apicola Flor de Angel (Local Agriculture Company)
06.2022 - 04.2024
Administrative Assistant
TCR Refrigeration and Air-Conditioning Company
03.2022 - 07.2023
Assistant Track and Field Coach
Lara State Track and Field Association
01.2021 - 04.2024
Associate of Applied Science - Gastronomy Sciences
Andres Eloy BLanco Polytechnic University
BBA - Management
University Fermin Toro
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