Lexi Gunter
Hitchcock,TX
Summary
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Child Care Provider
Arcadia Baptist Church Daycare
12.2022 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Taught children to organize toys, wash hands, and share by leading by example.
- Met with parents about daily activities, positive developments, and issues.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept notes of behavior issues, food served, and medications administered to children.
- Planned and guided age-appropriate tasks like reading, crafts and [Type].
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
Waitress
Pook's Crawfish Hole
01.2019 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
No Degree - General Studies
College of The Mainland
Texas City, TxSanta Fe High School
Santa Fe, TX05.2019
Skills
- Age-Appropriate Activities
- EpiPen Use
- Safety Awareness
- Behavior Management Techniques
- Special Needs Childcare
- Cultural Sensitivity
- Care Planning
- Meal Planning and Preparation
- Cleaning Requirements
- Parent Communication
- Child CPR
- Infection Control Policies
- Nurturing Environment
- Positive Reinforcement Methods
- Lunchtime Assistance
- Meal and Snack Times
- Sanitation Understanding
- Housekeeping Abilities
- Sales Expertise
- Table Bussing
- Seating Assignment Preparation
- Special Dietary Requirements
- Food Running
- Menu Memorization
- To-Go Order Preparation
- Stocking and Replenishing
- High-Volume Dining
- Upselling Techniques
- Age Verification
- Relationship Management
Timeline
Child Care Provider
Arcadia Baptist Church Daycare
12.2022 - Current
Waitress
Pook's Crawfish Hole
01.2019 - Current
No Degree - General Studies
College of The Mainland
Santa Fe High School
Similar Profiles
Marie TsengMarie Tseng
Youth Counselor at Arcadia Chinese Baptist ChurchYouth Counselor at Arcadia Chinese Baptist Church
Tenea' CannonTenea' Cannon
Nursery Worker at Arcadia First Baptist ChurchNursery Worker at Arcadia First Baptist Church
Brittany JonesBrittany Jones
Daycare Teacher at First Baptist Church DaycareDaycare Teacher at First Baptist Church Daycare