Andrea Gutierrez
23611 SW 112 Ct Homestead,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Driven, ambitious and dedicated to managing the flow of the workplace and optimizing day-to-day activities. Flexible hard worker ready to learn and contribute to team success.
Overview
8
8
years of professional experience
Work History
Office Assistant
Ditor Corp
09.2018 - 03.2024
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Increased customer satisfaction by providing professional and courteous front desk support.
Document Preparer
Tramites de Inmigracion Usa Corp
04.2019 - 02.2024
- Prepared and processed contracts and order forms for new and existing customers.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Managed confidential information securely, maintaining privacy and adhering to data protection guidelines at all times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Psychologist
Caminemos IPS. S.A.S
01.2018 - 07.2018
- Met with patients and provided diagnoses and consultations.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Psychologist
Alcaldia de Sincelejo
01.2016 - 12.2016
- Promptly responded to requests for information while maintaining security.
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
- Set up documents for individual projects based on specifications.
Education
Bachelor Psychology -
Corporación Universitaria Del Caribe CECAR
07.2016
Skills
- Communication (written and verbal)
- Prioritization and problem-solving
- Multitasking
- Attention to Detail
- Excellent Customer Service
- Organization and Planning
- Teamwork and Collaboration
- Positive attitude
- Social media and promotions
- Client relations
- Training and mentoring
- Office management
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Document Preparer
Tramites de Inmigracion Usa Corp
04.2019 - 02.2024
Office Assistant
Ditor Corp
09.2018 - 03.2024
Psychologist
Caminemos IPS. S.A.S
01.2018 - 07.2018
Psychologist
Alcaldia de Sincelejo
01.2016 - 12.2016
Bachelor Psychology -
Corporación Universitaria Del Caribe CECAR
Similar Profiles
Nelson DiazNelson Diaz
General Manager at Ditor CorpGeneral Manager at Ditor Corp
Oralia ReyesOralia Reyes
Business Manager at Fair Trucking Corp/Famrey Trucking CorpBusiness Manager at Fair Trucking Corp/Famrey Trucking Corp
John CaseyJohn Casey
Senior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety InstituteSenior Service Representative at Croker Fire Drill Corp. | Croker Fire Safety Corp. | Croker Fire & Life Safety Institute
MARICRUZ ACEVEDO BENITEZMARICRUZ ACEVEDO BENITEZ
COUNTER STAFF/MANAGER at LUPITA'S BAKERYCOUNTER STAFF/MANAGER at LUPITA'S BAKERY
Gilbert BoboGilbert Bobo
Detention Officer at Akima Infrastructure ProtectionDetention Officer at Akima Infrastructure Protection