Andrea Hagen
Davisburg,MI
Summary
Compassionate Medical Assistant with extensive experience in patient examinations, medication administration, and vital signs monitoring. Proven ability to manage compliance with regulations and maintain accurate medical documentation to enhance patient safety and care quality.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Mclaren Healthcare
Waterford Medical Associates
Waterford, Michigan
05.2025 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Prepared and maintained examination rooms for medical procedures.
- Conducted patient intake, collecting medical histories and vital signs.
- Administered medications and injections as prescribed by physicians.
- Ensured compliance with health regulations and safety protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Reviewed prior authorization requests for medical procedures and medications.
- Communicated with healthcare providers to gather necessary documentation.
- Reviewed prior authorization requests to ensure accuracy and completeness of required information.
- Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
- Performed venipuncture to collect blood and submitted to lab for testing.
- Kept the office in compliance for joint commission regulations.
Independent Care Provider
Steve and Sheryl Wilson
Springfield Township, MI
08.2022 - 07.2024
- Managed medication schedules, ensuring timely administration for clients.
- Maintained a clean and safe living space for clients through regular housekeeping tasks.
- Monitored vital signs, such as blood pressure and pulse rate.
- Assisted clients with activities of daily living such as bathing, dressing and grooming.
- Assisted Hospice nurse in wound care and catheter care.
- Moved client from bed to chair, and chair to shower using proper body mechanics
Pharmacy Technician
Rite-Aid Pharmacy
Holly, Michigan
10.2006 - 09.2016
- Processed prescriptions efficiently and verified patient information.
- Assisted customers with medication inquiries and provided support.
- Collaborated with pharmacists to maintain compliance with regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Restocked shelves with new supplies of medications as needed.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Processed prior authorization requests for various medical services and procedures.
Education
Certification - Medical Assisting
Ross Medical Education Center
Flint, MI02-2025
High School Diploma -
Holly High School
Holly, MI06-2005
Skills
- Patient care
- Medication administration
- Vital signs monitoring
- Medical documentation
- Insurance processing
- Compliance management
- venipuncture, injections, EKG's
Certification
BLS-American Heart Association
Timeline
Mclaren Healthcare
Waterford Medical Associates
05.2025 - Current
Independent Care Provider
Steve and Sheryl Wilson
08.2022 - 07.2024
Pharmacy Technician
Rite-Aid Pharmacy
10.2006 - 09.2016
Certification - Medical Assisting
Ross Medical Education Center
High School Diploma -
Holly High School