Andrea Hall
Bradenton,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
Work History
Licensed Massage Therapist
Independant Contractor
Bradenton, FL
07.2017 - Current
- Conducted client intake interviews to understand specific needs and preferences, tailoring massage techniques accordingly.
- Provided exceptional customer service, addressing any concerns and ensuring a therapeutic and relaxing massage experience.
- Utilized aromatherapy and essential oils to enhance the massage experience and promote relaxation.
- Utilized hot stone therapy and hydrotherapy techniques as part of treatment plans to enhance relaxation and pain relief.
- Utilized cross-fiber friction techniques to facilitate strong, flexible repair in site-specific muscle and connective tissue injuries.
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Attended continuing education courses related to massage therapy in order to stay up-to-date on best practices in the field.
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
Medical Receptionist
Urology Partners
Bradenton, FL
01.2015 - 05.2017
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered phones promptly and directed calls appropriately.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Informed patients of financial responsibilities prior to rendering services.
- Entered insurance, demographics and health history into patient database.
- Took messages from patients and promptly relayed to appropriate staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Processed patient payments and scanned identification and insurance cards.
Medical Receptionist
Kennedy-White Orthopedic Center
Sarasota, FL
03.2012 - 01.2015
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Greeted and checked in patients, updating patient information in computer system.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Informed patients of financial responsibilities prior to rendering services.
- Entered insurance, demographics and health history into patient database.
- Straightened up waiting room to maintain neat and organized space.
- Communicated with patients with compassion while keeping medical information private.
Front Desk Receptionist
Drs Jolly & Chlebina
Bradenton, FL
01.2010 - 03.2012
- Greeted patients warmly and made them feel welcome.
- Assisted with processing claims by verifying coverage details in the database.
- Updated patients information in databases regularly to ensure accuracy of records.
- Assisted with the pre-testing of patients prior to doctor's examination.
- Conducted routine cleaning of equipment used in examinations.
- Dispensed contact lenses following physician's prescriptions with accuracy and precision.
Education
Massage Therapy
Manatee Technical College
Bradenton, FL06-2017
Skills
- Customer Service
- Data Entry
- Positive and professional
- Organization skills
- Workflow Management
- Problem-Solving
- Professional Demeanor
- Interpersonal Skills
- Administrative Support
- Time Management
- Scheduling
- Honest and Trustworthy
- Valid Driver's License
- Empathy
- Dog Handling
- Therapeutic touch
- Professionalism and Ethics
- Anatomy knowledge
- Sports Massage
- Adaptability and Flexibility
Timeline
Licensed Massage Therapist
Independant Contractor
07.2017 - Current
Medical Receptionist
Urology Partners
01.2015 - 05.2017
Medical Receptionist
Kennedy-White Orthopedic Center
03.2012 - 01.2015
Front Desk Receptionist
Drs Jolly & Chlebina
01.2010 - 03.2012
Massage Therapy
Manatee Technical College