Andrea Harris
Frederick,MD
Summary
Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
18
18
years of professional experience
Work History
ChildCare Business Owner
Self-employed
01.2017 - Current
- Spearheaded community outreach efforts to enhance brand awareness among local customers and stakeholders.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Consulted with customers to assess needs and propose optimal solutions.
Assistant Director of ChildCare
KinderCare Learning Centers
12.2009 - 01.2016
- Implemented data-driven strategies for continuous improvement of instruction and curriculum alignment.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Childcare Provider
Children's World Daycare
01.2006 - 08.2009
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
- Customized educational plans based on individual strengths, interests, and developmental goals of each child under care.
- Handled daily administrative tasks efficiently to minimize time away from children.
Education
Associate's Degree - Psychology
Frederick Community College
Frederick, MD05.2012
Skills
- Performance Improvements
- Human Resources
- Inventory Control
- Policy Development and Enforcement
- Purchasing and planning
- Business Administration
- Coaching and Mentoring
- Cost analysis and savings
- Social Media Marketing
- Calendar Management
- Goal Setting
- Business Leadership
- Policies and Procedures Development
- Customer Service
Timeline
ChildCare Business Owner
Self-employed
01.2017 - Current
Assistant Director of ChildCare
KinderCare Learning Centers
12.2009 - 01.2016
Childcare Provider
Children's World Daycare
01.2006 - 08.2009
Associate's Degree - Psychology
Frederick Community College