Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Harris

TN

Summary

Dynamic leader with a proven track record at Weigels, adept in customer service management and problem-solving. Excelled in training and mentoring, boosting team performance and enhancing customer relations. Skilled in multitasking and organization, consistently achieving positive outcomes in fast-paced environments. Demonstrates exceptional sales expertise and team motivation, fostering a results-driven workplace. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Store Manager

Weigels
06.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Bartender

Margaritaville Island Hotel
01.2019 - 05.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to all positive work environment through effective teamwork and communication with colleagues.

Daycare Teacher

Little Sprouts
10.2015 - 03.2018
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.

Education

No Degree - Business Administration

Virginia College - Birmingham
Birmingham, AL
08.2021

High School Diploma -

William Blount High School
Maryville, TN
08.2007

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Friendly and Positive
  • Team leadership and coaching
  • Myers briggs training
  • Team motivation
  • Recruiting and Hiring
  • Sales expertise

Timeline

Store Manager

Weigels
06.2022 - Current

Bartender

Margaritaville Island Hotel
01.2019 - 05.2021

Daycare Teacher

Little Sprouts
10.2015 - 03.2018

No Degree - Business Administration

Virginia College - Birmingham

High School Diploma -

William Blount High School
Andrea Harris