Andrea Harris

• Current employee of 3 years (EOD: 01/16/2022)

-Series: 1801 General Inspection, Investigation, Enforcement, And Compliance Series

-Pay Scale: DL

-Grade: F1

-Supervisor: Brittany Webb (954)498-1688

• Enhanced passenger safety by conducting thorough security screenings and inspections of luggage and individuals.
• Assisted passengers with special needs or disabilities during the security screening process (PSS Certified).
• Detected potential threats by utilizing advanced screening technology.
• Completed extensive training in emergency response protocols.
• Analyzing and applying applicable policies and procedures.
• Collaborated with team members to ensure a secure environment.
• Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
• Demonstrated adaptability and flexibility by rotating between various security functions as needed and in a timely manner.

-Manager: Troy (954)989-2375

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Minimized wait times for customers during peak hours.
• Managed conflict resolution with dissatisfied customers professionally.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Organized in-store promotions and events.

-Supervisor: Desmond Cook (954)864-8017

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming phone calls.
• Expedited document processing with accurate data entry and timely filing.
• Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and assisting with orders.

-Supervisor: Davenya Armstrong (305)546-0908

• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Led groups of children safely through variety of camp activities.
• Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
• Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
• Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
• Kept accurate records of each camper's medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.