Andrea Hart
Burtonsville,MD
Summary
Health Service Management graduate with leadership experience in clinical and wellness settings, offering strong interpersonal skills and a dedication to patient safety. Experienced in guiding health programs, coordinating patient movement, and supporting therapeutic activities. Known for professionalism, active listening, and a collaborative approach. Committed to fostering a positive rehabilitation experience through teamwork, integrity, and high-quality patient care-ready to contribute effectively in a Physical Therapy Technician role.
Overview
5
5
years of professional experience
Work History
Paint Transporter
Inova Hospital
Falls Church, VA
04.2025 - 08.2025
- Transported patients to diagnostic, surgical, and discharge areas, adhering to safety protocols.
- Supported patient mobility by assisting transfers between wheelchairs, stretchers, and beds.
- Coordinated with medical staff to enhance workflow efficiency and ensure timely care.
- Sanitized equipment consistently to uphold patient safety.
Mixologist
Andy's Pizza
Bethesda, MD
07.2024 - 04.2025
- Provided friendly, efficient service in a fast-paced environment, emphasizing customer satisfaction and safety.
Student Health Ambassador
Norfolk State University
Norfolk, VA
09.2023 - 05.2024
- Promoted campus wellness initiatives to foster healthy lifestyles among students and faculty.
- Coordinated HIV/AIDS and STD testing events, ensuring precise data collection and follow-up support.
- Led movement-based health activities like African drumming and dance to enhance physical engagement.
- Organized health awareness events, boosting student participation and enriching campus health culture.
Sales Associate
Champs Sports
Norfolk, VA
01.2021 - 08.2023
- Delivered excellent customer service while assisting clients with footwear and mobility needs.
- Maintained clean, organized, and safe sales floor, demonstrating attention to detail and teamwork.
Work Study Program Assistant
Norfolk State University
Norfolk, VA
01.2021 - 05.2021
- Assisted students with disabilities through OASIS, providing individualized support to enhance learning and accessibility.
- Performed administrative and library duties, maintaining organized and efficient support systems for staff and students.
Education
B.S. - Health Service Management
Norfolk State University
Norfolk, VA05.2024
Skills
- Patient communication and service
- Active listening and empathy
- Team collaboration in healthcare
- Reliability and integrity
- Professional conduct
- Adherence to clinical protocols
- Patient mobility assistance
- Attention to detail
- Organizational skills
Volunteer Experience
Clifton Park Baptist Church-Supporting community outreach and engagement activities., Coordinated community outreach programs to engage volunteers and promote awareness of local initiatives., Organized fundraising events, enhancing participation and increasing financial support for various causes.
Activities And Awards
Earned 1st Place in the 2024 RISE Student Health Ambassador Competition for leading high-impact wellness initiatives., Achieved Dean’s List honors for three consecutive years (2021–2023) for academic excellence., Recognized by the School of Education (2023) for outstanding engagement and contribution to student programs., Awarded a Certificate of Membership from the Health Services Management Association (2024)., Inducted into the National Society of Leadership & Success (2021) for demonstrated leadership potential., Graduated as an Honor Student, reflecting consistent academic dedication and integrity.
Professional Project
Preceptor Evaluation Project - Health Service Management, Conducted a comprehensive evaluation of preceptor performance and departmental workflows to ensure adherence to health service delivery standards. Identified and promoted patient-centered practices that foster respectful, value-driven care. Analyzed provider feedback to enhance knowledge of healthcare ethics, compliance, and professional conduct. Delivered actionable recommendations that improved communication, workflow efficiency, and overall service quality within the clinical setting.
Timeline
Paint Transporter
Inova Hospital
04.2025 - 08.2025
Mixologist
Andy's Pizza
07.2024 - 04.2025
Student Health Ambassador
Norfolk State University
09.2023 - 05.2024
Sales Associate
Champs Sports
01.2021 - 08.2023
Work Study Program Assistant
Norfolk State University
01.2021 - 05.2021
B.S. - Health Service Management
Norfolk State University