Andrea Hataway
Big Spring
Summary
Dynamic Office Manager with proven expertise at Gillespie Welding, LLC, excelling in customer service and office administration. Recognized for maintaining confidentiality and accuracy in financial records while training staff in best practices. Skilled in data entry and bookkeeping, enhancing operational efficiency and client satisfaction.
Overview
25
25
years of professional experience
Work History
Office Manager
Gillespie Welding, LLC
07.2014 - 07.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Certified Pharmacy Technician
Prescription Services, Inc.
12.1999 - 07.2014
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Counted, measured, and compounded medications following standard procedures.
Education
High School Diploma -
Sands High School
Ackerly, TXSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Billing
- Payroll processing
- Bookkeeping
Timeline
Office Manager
Gillespie Welding, LLC
07.2014 - 07.2024
Certified Pharmacy Technician
Prescription Services, Inc.
12.1999 - 07.2014
High School Diploma -
Sands High School
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