Andrea Haynie
Pilot Point,US
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
Self-employed
02.2021 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Customer Service Representative
Circle K
10.2023 - 02.2024
- Assisting customers with debit/credit/cash transactions
- Inventory on truck deliveries
- Stocking and fronting shelves using planograms
- Stocking and fronting cooler
- Cleaning duties
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Delivered prompt service to prioritize customer needs.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Customer Service Representative
Lone Star Food Store
08.2020 - 02.2021
- Assisting customers with debit/credit/cash transactions
- Inventory on truck deliveries
- Stocking and fronting shelves
- Stocking and fronting coolers
- Cleaning duties
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Caregiver
Elvis Home Health
05.2017 - 01.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Caregiver
Aunt Mae's Home Care
01.2018 - 12.2019
- Assisting sick and elderly in their homes
- Bathing
- Laundry
- Meal preparation
- Running errands
- Taking them to doctor appointments
Education
High School -
Pilot Point High School
Pilot Point, Texas05.1990
Skills
- Daily living assistance
- Housekeeping
- Housekeeping tasks
- Verbal and written communication skills
- Flexible schedule and availability
- Compassionate client care
- Multitasking
- Dressing assistance
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Cash handling and management
- Cash register systems
- Product restocking
- POS system operations
- Drawer balancing
- Point of sale operation
- Online orders preparation
- Credit and cash transactions
- Store merchandise stocking
- Training and mentoring
- Multitasking Abilities
- Customer Satisfaction
- Merchandise displays
- Customer complaint handling
Certification
Texas Alcohol and Beverage Commission
- ServSafe Food Handler's Certification
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Circle K
10.2023 - 02.2024
Caregiver
Self-employed
02.2021 - Current
Customer Service Representative
Lone Star Food Store
08.2020 - 02.2021
Caregiver
Aunt Mae's Home Care
01.2018 - 12.2019
Caregiver
Elvis Home Health
05.2017 - 01.2020
High School -
Pilot Point High School
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