Andrea Heidel
Jacksonville
Summary
Professional with extensive experience in managing regional accounts, ensuring client satisfaction, and driving revenue growth. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Demonstrates exceptional communication skills and strategic planning abilities, valued for reliability and commitment to excellence.
Overview
24
24
years of professional experience
Work History
Regional Account Manager
First Onsite Property Restoration
03.2021 - Current
- Started new Jacksonville branch 1st year $777,000 sales
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices. Over 20% year over year growth
- Maintaining less than 2% accounts receivables
- Hosted networking events
- 2023 Presidents club winner
Life Safety Sales Specialist National/Mid Market
Fire Sprinkler Services
05.2020 - 03.2021
- Exceeded Annual goal of $200k by 62%
- Researched new construction job leads, performed site visits to ensure code requirements
- Conducted email campaigns educating the Project Manager on code Requirements
- Responsible for contract negotiations, preparation and reviewing terms and bid packages
Life Safety Sales Specialist National/Mid Market
Wayne Automatic Fire Sprinklers
07.2015 - 05.2020
- Two time award winner for sales achievement; New Heights Award for 165% growth and 54% growth the following year
- Recognized for continuous year over year growth in sales
- Direct business to business of life safety services to hospitality, residential and industrial
- Responsible for contract negotiations, preparation and reviewing terms and bid packages
- Develop and maintain current and potential customers through networking to increase sales
Business Consultant MidMarket/SMB
Bank of America
02.2015 - 07.2015
- Responsible for selling customer solutions through a suite of merchant services products
- Developed and maintained business in assigned territory
Digital Media Senior Representative National/MidMarket/SMB
Cars.com
07.2013 - 02.2015
- Exceeded all sales quotas, grew my book of business over 126%
- Developed effective online marketing programs justified with pertinent ROI, increasing website traffic
- Collaborated with GM, AGM and IM to segment anticipated revenue opportunities
- Proactively engaged in advanced education to enhance my knowledge of industry trends and product development
- Managed multiple projects through effective organizational skills with strong attention to detail for budgets & reports
- Consulted customers to discover needs analysis and deliver business solutions
- Coached and developed new hires
Account Manager Gov't/Mid Market/SMB
Staples
09.2012 - 07.2013
- Successfully managed and grew $5 million-dollar account base
- Secured three-year exclusive agreements with top accounts
- Developed relationships with key decision makers to grow the account through additional lines of business
Recruiter & Business Development SMB
MDT Personnel
02.2012 - 09.2012
- Provided staffing solutions to businesses in the areas of; light industrial, construction, and disaster recovery
- Discovered sought after talent for businesses looking to fill a crucial position within their organization
- Conducted quarterly business reviews reflecting trending spend and discovering savings
Multi-Media Consultant SMB
Hearst Communications
06.2001 - 06.2011
- Awarded Rookie of the year 2001
- #1 In Southeast region for Direct Mail Sales in 2010
- #1 Outstanding Re-service Campaign
- Ranked 3rd in the company for highest digital sales 2011 + $100k
- Successfully managed a $500K account base of 150 clients, combination of new and renewal clients
- Certified Through Google in Adwords and search engine optimization
- Responsible for training new employees in the field on the fundamentals of premise sales
- Recognized by leadership for high ethics, superior sales standards, internet sales, and client service excellence
Education
Business Management -
Canisius College
Skills
- Sales
- Hunter
- Business Development
- Networking
- Customer Retention
- Territory management
- Revenue growth
- Industry expertise
- Public speaking
- Customer relationship development
- Teamwork and collaboration
- Problem-solving
Timeline
Regional Account Manager
First Onsite Property Restoration
03.2021 - Current
Life Safety Sales Specialist National/Mid Market
Fire Sprinkler Services
05.2020 - 03.2021
Life Safety Sales Specialist National/Mid Market
Wayne Automatic Fire Sprinklers
07.2015 - 05.2020
Business Consultant MidMarket/SMB
Bank of America
02.2015 - 07.2015
Digital Media Senior Representative National/MidMarket/SMB
Cars.com
07.2013 - 02.2015
Account Manager Gov't/Mid Market/SMB
Staples
09.2012 - 07.2013
Recruiter & Business Development SMB
MDT Personnel
02.2012 - 09.2012
Multi-Media Consultant SMB
Hearst Communications
06.2001 - 06.2011
Business Management -
Canisius College
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