Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Heiner

Burley,ID

Summary

Proven track record in enhancing customer satisfaction and streamlining delivery processes at Schows Car Quest, leveraging exceptional customer service and local routes understanding. Demonstrated multitasking and dependability across diverse roles, including a compassionate CNA and a self-motivated stay-at-home mom. Excelled in building customer relationships and ensuring timely product delivery, significantly improving operational efficiency. Also Fluent in American Sign Language.

Overview

9
9
years of professional experience

Work History

Parts Delivery Driver

Schows Car Quest
09.2023 - Current

My responsibilities were to take the proper parts that were ordered to the customers that ordered them.

  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.

Stay at Home MOM

Self
03.2018 - 09.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

CNA

Highland Village Of Elko
09.2015 - 02.2016
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Assistance With Medications

College of Southern Idaho
Twin Falls, ID
06.2017

High School Diploma -

Elko High School
Elko, NV
06.2015

Skills

American Sign Language

  • Local routes understanding
  • Excellent customer service
  • Product delivery
  • Lifting Techniques
  • Attention to Detail
  • Multitasking
  • Dependability and Honesty
  • Customer Relationships

Timeline

Parts Delivery Driver

Schows Car Quest
09.2023 - Current

Stay at Home MOM

Self
03.2018 - 09.2023

CNA

Highland Village Of Elko
09.2015 - 02.2016

Assistance With Medications

College of Southern Idaho

High School Diploma -

Elko High School
Andrea Heiner