Andrea Heintzelman
Provo,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate Teacher experience in helping adult learners and minor students develop advanced abilities. Imparts deep love of subject area through well-planned lessons and hands-on activities. Dedicated and mindful Teaching Assistant offers passionate and informed support for students and staff. Experienced interpersonal communicator addresses unique queries within educational settings and accommodates staff curriculum requirements.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Chipotle Grill
02.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Monitored food quality and freshness throughout day.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Verified prepared food met standards for quality and quantity before serving to customers.
Horseback Riding Instructor
Brittany Filletti
08.2020 - 06.2023
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Taught proper communication and riding commands for optimal control and safety around horses.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Educated students on proper hoof care, vitamin and food supplements and proper conditions for horse health maintenance.
- Cleaned and maintained facility with 14 horses and adhered to veterinary visit schedule, feeding routines and cleaning practices.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
- Met needs of different students by adapting teaching materials and methods.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Created interactive activities to engage students and maximize learning.
- Provided feedback, guidance and support to students on participation and performance.
- Supported students in identifying, setting and achieving personal goals.
- Assisted students in developing self-advocacy and support skills.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
- Collaborated with colleagues to share ideas and resources to enhance student experience and success.
- Facilitated learning of various self-enrichment topics through detailed lesson plans.
- Organized activities to promote learning and increase student enjoyment.
Dance Teacher's Assistant
Showtime USA
08.2019 - 06.2022
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Taught Jazz and Hip-Hop dance classes for students ages 3-11.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
- Monitored student behavior to identify potential issues and address problems appropriately.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Planned routines for recitals and performances.
- Motivated and encouraged students to practice dance routines to work toward set goals.
- Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
- Adhered to studio guidelines and legal requirements.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
- Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Taught courses under guidance of senior instructors.
- Covered safety and health guidelines to avoid injury and inform students fully on risks associated with dance.
- Maintained laboratory safety by demonstrating equipment and techniques.
Education
Bachelor of Arts - International Relations
Brigham Young University
Provo, UT04.2027
High School Diploma -
Florida Virtual School
Florida05.2023
Skills
- Quick Learner
- Working Quickly
- Attention to Detail
- Strong Work Ethic
- Team Oriented
- Interpersonal Skills
- Flexible Schedule
- Fast-Paced Environment
- Positive Attitude
- Mentoring
- Group and Individual Instruction
- Student Counseling
Affiliations
- Church of Jesus Christ of Latter-Day Saints
- Brigham Young University
Languages
English
Native or Bilingual
Timeline
Food Service Worker
Chipotle Grill
02.2023 - Current
Horseback Riding Instructor
Brittany Filletti
08.2020 - 06.2023
Dance Teacher's Assistant
Showtime USA
08.2019 - 06.2022
Bachelor of Arts - International Relations
Brigham Young University
High School Diploma -
Florida Virtual School