Andrea Hendricks
Atlanta,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Reset Specialist
Walmart
East Point, GA
01.2023 - Current
- Utilized handheld device to scan merchandise and confirm placement accuracy.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Built and installed fixtures to match schematic designs.
- Cleaned and organized display cases, shelves and aisles.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Inventory Specialist
DHL
Union City, GA
06.2022 - 11.2022
- Monitored stock levels to ensure availability of products.
- Participated in physical inventory counts to keep information accurate and current.
- Entered information into system to update status reports.
- Organized regular cycle counts to identify any potential issues early on.
- Performed inventory cycle counting and identified discrepancies.
- Utilized barcode scanners to quickly update inventories in the system.
Receiving Clerk
MSC Industrial Supply
Mableton, GA
10.2021 - 06.2022
- Reviewed work orders to check correctness of deliveries.
- Identified order discrepancies and damaged items and notified supervisor.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Maintained accurate records of incoming deliveries according to established procedures.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Customer Service Representative
Apto Solutions Inc.
Atlanta, GA
03.2019 - 10.2021
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Answered inbound calls, chats and emails to facilitate customer service.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Overnight Stocker
Walmart
East Point, GA
12.2014 - 02.2019
- Followed instructions to properly arrange merchandise items.
- Checked shelves in department to determine replenishment needs.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Restocked shelves according to plan-o-grams set up by management team.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Used proper case cutting techniques to cut and sort stock loads.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Cashier
Krystal's Restaurant
Atlanta, GA
04.2010 - 10.2015
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
GED -
Gsu/cap
Atlanta,GA01-1999
Skills
- Customer Service and Assistance
- Inventory Control
- Microsoft Word
- Shipping and Receiving
- Merchandising
- RF Scanner
- Quality Assurance
- Cash Handling
- Credit/Debit Machine
- Pallet Jack
- Microsoft Excel
- Supply Chain
- Self Directed
- Attentive
- Data Entry
- Multi-Task
- Time Management
- Problem Solving
Timeline
Reset Specialist
Walmart
01.2023 - Current
Inventory Specialist
DHL
06.2022 - 11.2022
Receiving Clerk
MSC Industrial Supply
10.2021 - 06.2022
Customer Service Representative
Apto Solutions Inc.
03.2019 - 10.2021
Overnight Stocker
Walmart
12.2014 - 02.2019
Cashier
Krystal's Restaurant
04.2010 - 10.2015
GED -
Gsu/cap