Summary
Overview
Work History
Education
Skills
Certification
RELATED EXPERIENCE
Timeline
BusinessDevelopmentManager

Andrea Henricks

Palm Bay,FL

Summary

Knowledgeable in designing comprehensive and engaging educational content. Developed curricula that align with educational standards and effectively address diverse learning needs. Demonstrated expertise in instructional design and educational technology. Currently pursuing a doctoral degree in Instructional Design and Technology.

Overview

13
13
years of professional experience
5
5
Certification

Work History

ESE Support Specialist

Brevard Public Schools
08.2023 - Current
  • Plan, develop, articulate, and supervise Special Education Programs.
  • Schedule and facilitate meetings according to legal timelines.
  • Provide continuing supervision of Special Education instructional staff.
  • Maintain detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
  • Respond to parent inquiries and resolve complaints to establish trust and increase satisfaction.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
  • Manage high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with families.
  • Collaborate with cross-functional teams to develop and implement effective support strategies.
  • Act as a liaison between families and development teams, ensuring timely communication during critical incidents.
  • Placement of students into appropriate settings based on documented needs.
  • Development and implementation of curriculum.
  • Program planning/budgeting.
  • Monitor the operation of Special Education Programs according to Federal, State and District rules and regulations.
  • Develop plans for program implementation in assigned Special Education Department.

Student Services Coordinator

Joliet Public Schools - District86
07.2020 - 06.2023
  • Plan, develop, articulate, and supervise Special Education Programs.
  • Provided continuing supervision of Special Education instructional staff.
  • Employed and evaluated staff.
  • Placement of students into appropriate settings based on documented needs.
  • Development and implementation of curriculum.
  • Program planning/budgeting.
  • Monitored the operation of Special Education Programs according to Federal, State and District rules and regulations.
  • Chair annual reviews ensuring appropriate IEPs are developed and implemented in a timely manner.
  • Implemented data-driven strategies for continuous improvement in the delivery of student services across all departments.
  • Provided information and coordinated referrals for available programs.
  • Established partnerships with community organizations to expand opportunities for experiential learning outside the classroom setting.
  • Managed student records with accuracy and confidentiality, ensuring timely processing of requests for transcripts and other documents.
  • Evaluated the effectiveness of student support programs by analyzing data and making recommendations for improvement based on findings.
  • Provided training for staff on best practices in academic strategies to ensure consistency in service delivery.
  • Collaborated with faculty members on curriculum development, incorporating best practices in pedagogy to improve course effectiveness.
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills.

Academic Advisor

Edna Keith Elementary School
08.2019 - 06.2020
  • Assisted in the development, implementation, and evaluation of intervention programs that address the needs of students.
  • Performed a variety of administrative duties to assist the Principal in managing the school; assumed duties of the Principal in the absence of the Principal and as assigned.
  • Assisted the Principal in providing instructional leadership to the school.
  • Supervised and evaluated the performance of designated certified and/or classified personnel; assigned duties to faculty and staff as appropriate to meet school objectives; assists with recruiting, interviewing, and selection of new faculty and staff.
  • Developed and administered disciplinary procedures in accordance with district policies and state laws; received referrals and conferred with students, parents, teachers, community agencies, and law enforcement; responded to and resolves parent, student, and staff concerns and complaints.
  • Supervised students on campus before and after school; instructed students in appropriate behavior; disciplined students in accordance with established guidelines.
  • Monitored and organized attendance functions; prepared letters, called parents, and attended meetings as needed, regarding absent or tardy students; provided leadership for attendance improvement efforts.
  • Participated in formal and informal classroom visitations and observations; provided recommendations and suggestions for improvement as appropriate.
  • Worked with the Principal to establish a safe and secure learning environment for students.
  • Developed plans for emergency situations in collaboration with other administrators, staff, and public safety agencies.
  • Participated in administrative meetings and training to improve administrative skills; maintained current knowledge of the district’s adopted curriculum.

Special Education Teacher

Sator Sanchez Elementary School
11.2011 - 06.2019
  • Planned and taught material according to the Illinois Common Core Standards.
  • Created and executed original lesson plans.
  • Maintained the input of grades.
  • Evaluated students for math and reading placement.
  • Entered and analyzed data.
  • Determined appropriate interventions for students based on data.
  • Made modifications as needed for students with IEPs.
  • Collaborated with regular education and special education teachers.
  • Participated in team planning meetings.
  • Attended IEP/IEP related meetings, develop goals, and design methods for obtaining goals.
  • Communicated with parents, students and staff.
  • Monitored and managed student behavior.
  • Managed paraprofessionals.

Education

EdD - Instructional Design and Technology

Liberty University
Lynchburg, VA
01-2027

Master of Arts - Autism Spectrum Disorders

Grand Canyon University
04.2020

Master of Science - Educational Leadership

University of St. Francis
12.2018

Bachelor of Arts - Special Education

University of St. Francis
05.2011

Skills

  • Teamwork and collaboration
  • Organizational skills
  • Client communication
  • Leadership experience
  • Documentation and reporting
  • Support services
  • Customer relationship management
  • Training and coaching
  • Recordkeeping skills
  • Empathy and patience
  • Activity planning
  • Data collection
  • Operating systems

Certification

  • Professional Educator License with Endorsements in:
  • Elementary Education
  • Elementary Education (Self Contained General Education)
  • Learning Behavior Specialist1
  • Principal

RELATED EXPERIENCE

  • Teacher Evaluation Modules completed2018.
  • Organizer of Autism5K Fundraiser
  • ESY Math Curriculum Development, JPSD86.2018
  • Co-founder of the Social Emotional Committee, Sanchez School.2018
  • Presenter of Professional Development for Teachers and Paraprofessionals, JPSD86.

Timeline

ESE Support Specialist

Brevard Public Schools
08.2023 - Current

Student Services Coordinator

Joliet Public Schools - District86
07.2020 - 06.2023

Academic Advisor

Edna Keith Elementary School
08.2019 - 06.2020

Special Education Teacher

Sator Sanchez Elementary School
11.2011 - 06.2019

Master of Arts - Autism Spectrum Disorders

Grand Canyon University

Master of Science - Educational Leadership

University of St. Francis

Bachelor of Arts - Special Education

University of St. Francis
  • Professional Educator License with Endorsements in:
  • Elementary Education
  • Elementary Education (Self Contained General Education)
  • Learning Behavior Specialist1
  • Principal

EdD - Instructional Design and Technology

Liberty University
Andrea Henricks