Andrea Hernandez
Salinas,CA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Assistant Manger
Salinas, CA
10.2021 - Current
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Nursing
Hartnell College
Salinas, CASkills
- Customer service
- Verbal and written communication
- Reliability and punctuality
- Account assistance
- Fluent in Spanish
- Problem-solving
Languages
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
Assistant Manger
10.2021 - Current
Nursing
Hartnell College