Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Andrea Hernandez Rodriguez

6600 Voyaguers Dr.,CA

Summary

Committed educator in early and adolescent learning environments, known for high productivity and efficient task completion. Possess specialized skills in curriculum development, classroom management, and individualized instruction strategies. Excel in communication, empathy, and adaptability, ensuring successful learning outcomes and positive student engagement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bilingual Instructional Assistant

Kern High School District
Bakersfield, California
10.2024 - Current
  • Facilitated small group activities in English and Spanish to strengthen language proficiency.
  • Monitored student behavior to maintain a safe and conducive learning environment.
  • Provided individualized support for students needing additional coursework assistance.
  • Collaborated with teachers to assess student progress towards educational objectives.
  • Prepared instructional materials, including worksheets and flashcards, for classroom engagement.
  • Taught daily life skills to develop practical knowledge among students.
  • Delivered personal support through hands-on activities to reinforce lesson concepts.
  • Participated in professional development workshops and seminars to enhance teaching effectiveness.

Universal Banker

Alta One Federal Credit Union
Bakersfield, California
06.2022 - 09.2024
  • Assisted customers with online banking setup and troubleshooting, enhancing user experience.
  • Maintained accurate records of customer interactions and transactions per bank policies.
  • Researched account discrepancies identified during audits to ensure compliance and accuracy.
  • Provided exceptional customer service by addressing inquiries, resolving complaints, and processing transactions.
  • Cross-sold bank products including debit cards, credit cards, and overdraft protection plans.
  • Educated customers on features of various bank accounts to facilitate informed decisions.
  • Explained banking products such as checking accounts, savings accounts, loans, and credit cards to potential clients.
  • Developed relationships with business owners to promote commercial banking services effectively.

Office Coordinator

Allstate
Bakersfield, California
01.2020 - 06.2022
  • Monitored office budget expenditures on a monthly basis.
  • Assisted with special projects as requested from time-to-time by management team.
  • Scheduled appointments for staff members using Outlook calendar system.
  • Greeted visitors and directed them to the appropriate area or person.
  • Created and maintained filing systems, both paper and electronic.
  • Developed productive working relationships with customers through courteous service via phone or email correspondence.
  • Prepared invoices, reports, memos, letters, financial statements, and other documents.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Provided administrative support for all departments in the organization as necessary.
  • Prepared agendas for meetings and took minutes during meetings.

Education

High School Diploma -

South High School
Bakersfield
05-2018

Skills

  • Bilingual communication
  • Curriculum development
  • Customer relationship management
  • Record keeping
  • Time management
  • Conflict resolution
  • Professional development
  • Instructional support
  • Teamwork and cooperation
  • Translation proficiency
  • Organizational skills
  • Task prioritization
  • Analytical skills
  • Basic troubleshooting
  • Office administration

Certification

  • Typing Certification 45 WPM

References

  • Claudia Garay - Allstate Manager (661) 305-4006
  • Lyeramin Morales - Alta One Manager (805) 406-5322
  • Sheyla Lam - Golden Valley Office Supervisor (661) 827-0080

Timeline

Bilingual Instructional Assistant

Kern High School District
10.2024 - Current

Universal Banker

Alta One Federal Credit Union
06.2022 - 09.2024

Office Coordinator

Allstate
01.2020 - 06.2022

High School Diploma -

South High School

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