Andrea Herrera
Farmingville,NY
Summary
Driven and personable. I desire to obtain a position that best utilizes my skills.
Overview
8
8
years of professional experience
Work History
Paralegal
Puma Law Group
04.2025 - 01.2026
- Conducted legal research to support case preparation and documentation.
- Communicated with clients to gather critical information. I also provided updates on case progress.
- Utilized Legal Software to create Letter of Representation, NF2, NF6, Legal Documents.
- Build client trust and relationships through professional interactions. During meetings, phone calls. Understand their needs while also maintained confidentiality. Client called office and asked for me, I felt honored.
- Translated in Spanish in meetings and new intakes.
- Answered phone in etiquette manner.
- Called clients on a monthly basis for medical updates or treatment status.
- Requested Medical Records & Paid for Medical Records.
- Increased firm's reputation by consistently maintaining high standards of confidentiality and professionalism.
- Over achieved and completed my daily tasks.
- Reliable and punctual.
Legal Assistant
Panetta Aminov
06.2024 - 12.2024
- Collaborated with clients to gather necessary information, providing exceptional service throughout the legal process.
- Scanned mail, documents, IME's and hearings.
- Managed calender and appointments.
- Perpetually communicated with clients to remind their pertinent medical appointments. Documented and noted calls ands messages.
- Requested medical records. Assisted in research to analyze legal issues accurately.
- Assisted in translating and always maintaining professionalism and confidentiality.
Customer Service Representative
Alpha Omega Auto Body
04.2022 - 05.2024
- Managed complaint resolution processes, ensuring timely and effective support to customers.
- Assisted customers with their accident report.
- Made sure parts were delivered and correctly checked beforehand.
- Received payments and placed customer's important documents in their files.
- Communicated with customers with their vehicle updates.
Customer Service Supervisor
Performance Radiator
01.2018 - 05.2020
- Organized and dispatched orders for delivery on a daily basis.
- Resolved customers and clients complaints of various matters.
- Assured satisfaction and insurance with each auto part that was ordered.
- Methodically maintained upkeep and appeal office.
- Systematically categorized all purchasing documents before sending to corporate.
- Independently ran office on weekdays afternoons and weekends.
Education
High School Diploma - Business Communication
Wilson Tech
Dix Hills, New York09-2010
High School Diploma -
Central Islip Senior High School
Central Islip, NY06-2009
Skills
- Legal Assistant
- Legal Research & Case File Organization
- Knowledgeable in Injury Law
- Proficient in MS office, Quick Books, and Excell
- Client communication
- Time Management
- Bilingual
- Problem Solving Abilities
- Sales Expertise
- Assertiveness
- Multitasking
- Management Flair
Timeline
Paralegal
Puma Law Group
04.2025 - 01.2026
Legal Assistant
Panetta Aminov
06.2024 - 12.2024
Customer Service Representative
Alpha Omega Auto Body
04.2022 - 05.2024
Customer Service Supervisor
Performance Radiator
01.2018 - 05.2020
High School Diploma - Business Communication
Wilson Tech
High School Diploma -
Central Islip Senior High School