Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Hidalgo Del Rosal

Pompano Beach

Summary

Bilingual (English & Spanish) customer service professional with experience as both a cashier and cook. Skilled in handling transactions, and delivering exceptional service in fast-paced environments. Recognized for strong teamwork, multitasking, and creating positive customer experiences.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Overview

2
2
years of professional experience

Work History

Cashier/ Cook

Churromania
Coral Springs
02.2024 - Current

Taking care of customer's necessities, offering products and promotions, prepared and cooked churros with attention to quality and presentation, friendly and efficient customer service by accurately taking orders, transactions, and addressing customer's inquiries.

  • Processed customer transactions efficiently using point-of-sale system.
  • Maintained cleanliness and organization of cashier area and store displays.
  • Assisted customers with product inquiries and provided exceptional service.

Service Champion

Taco Bell
Margate
06.2023 - 01.2024

Maintaining cleanliness and organization in the dining area and front counter, resolving customer's concerns with professionalism using communication skills and problem solving, efficiently handling orders and transactions, maintaining speed and accuracy, and making it a welcoming environment.

  • Provided excellent customer service during high-volume periods at a fast-paced restaurant.
  • Managed inventory by restocking supplies and notifying management of shortages.
  • Collaborated effectively with other team members to create a positive work environment.
  • Operated cash register accurately and efficiently while maintaining proper cash control procedures.

Education

Associate of Science - Psychology

Broward College
Fort Lauderdale, FL
06.2025 - 07.2025

High School Diploma -

Somerset Preparatory High School North Lauderdale
Fort Lauderdale, FL
05-2025

Skills

  • Customer service
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Order verification
  • Sales expertise
  • Order taking
  • Product recommendations

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Associate of Science - Psychology

Broward College
06.2025 - 07.2025

Cashier/ Cook

Churromania
02.2024 - Current

Service Champion

Taco Bell
06.2023 - 01.2024

High School Diploma -

Somerset Preparatory High School North Lauderdale