Andrea Hippolyte
Morristown,USA
Summary
To obtain employment in a progressive corporation that can effectively utilize my skills and experience with limitless growth opportunity. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Assistant Registrar of Companies & Intellectual Property (ROCIP)
Government of St. Lucia
07.2018 - 07.2024
- Assisted in the development of academic policies, promoting consistency and alignment with institutional goals.
- Enhanced student satisfaction with the registration process through effective communication and prompt issue resolution.
- Trained staff on updated registration procedures, enhancing team performance and knowledge of best practices.
- Managed course scheduling for optimal class availability, ensuring smooth academic progress for students.
- Coordinated with other departments to facilitate cross-functional projects related to enrollment management and student success.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Scheduled and maintained centralized appointment calendars for students, faculty and staff.
Secretary
Government Of Saint Lucia
07.2007 - 07.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Created and updated records and files to maintain document compliance.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Facilitated communication between departments for improved collaboration and project success.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
- Composed inter-office correspondence and provided product and service information to customers.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Offered technical support and troubleshot issues to enhance office productivity.
- Collaborated with cross-functional teams on special projects to achieve successful outcomes within deadlines.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Secretary
Government Of Saint Lucia
07.2006 - 07.2007
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Clerk/Typist
Government Of Saint Lucia
08.2000 - 07.2005
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.
Sewing Machine Operator
Caribelle Batik, The Morne
01.1998 - 01.2000
Sewing Machine Operator
Prisca Charles
01.1996 - 01.1998
Data Entry Clerk
Data Delay
01.1994 - 01.1995
Sewing Machine Operator
Hibiscus
01.1993 - 01.1994
Data Entry Clerk
Data Capture
01.1992 - 01.1993
Sewing Machine Operator
Prisca Charles
01.1991 - 01.1992
Sewing Machine Operator
Apparel St. Lucia Ltd.
01.1988 - 07.1991
Education
Ashworth College
Atlanta, GeorgiaEtiquette Training
Public Service Training
The Caribbean Computer Literacy Inst.
Sir Arthur Lewis Community College
Morne Fortune, CastriesCastries Comprehensive Secondary School
Vide Boutielle, CastriesCorinth Junior Secondary School
Corinth, Gros IsletLa Guerre Combined School
La Guerre, BabonneauEmotional Intelligence Training
09.2017
Probate and Succession Training
Castries, High Court Office09.2013
Government of Saint Lucia Training in Computer Programming
09.1988
Skills
- Positive attitude and team player with excellent work ethics
- Knowledgeable in all MS Office Programs except Access
- Excellent Interpersonal Skill
- Higher education experience
- Record keeping proficiency
- Customer Service
- Time Management
- Multitasking
- Excellent Communication
- Organizational Skills
- Effective Communication
- Excel spreadsheets
- Filing and data archiving
Membershipaffiliation
- La Guerre Past Pupils Association
- Saint Lucia Red Cross Association
- Saint Lucia Small Craft Association
References
- Mr. Martin Elliot, Caribbean Computer Literacy Inst., Massade, Gros Islet, Tel. 758-452-3030 or 284-7687
- Mrs. Brenda Portland-Reynolds, Solicitor General, Attorney General Chambers, 1-758-468-3200
Certification
- Ashworth University 2018
- Business Administration
Timeline
Assistant Registrar of Companies & Intellectual Property (ROCIP)
Government of St. Lucia
07.2018 - 07.2024
Secretary
Government Of Saint Lucia
07.2007 - 07.2018
Secretary
Government Of Saint Lucia
07.2006 - 07.2007
Clerk/Typist
Government Of Saint Lucia
08.2000 - 07.2005
Sewing Machine Operator
Caribelle Batik, The Morne
01.1998 - 01.2000
Sewing Machine Operator
Prisca Charles
01.1996 - 01.1998
Data Entry Clerk
Data Delay
01.1994 - 01.1995
Sewing Machine Operator
Hibiscus
01.1993 - 01.1994
Data Entry Clerk
Data Capture
01.1992 - 01.1993
Sewing Machine Operator
Prisca Charles
01.1991 - 01.1992
Sewing Machine Operator
Apparel St. Lucia Ltd.
01.1988 - 07.1991
Ashworth College
Etiquette Training
Public Service Training
The Caribbean Computer Literacy Inst.
Sir Arthur Lewis Community College
Castries Comprehensive Secondary School
Corinth Junior Secondary School
La Guerre Combined School
Emotional Intelligence Training
Probate and Succession Training
Government of Saint Lucia Training in Computer Programming
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