Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Indoor Cycling Instructor
Languages
Timeline
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Andrea Hippolyte

St. Cloud,FL

Summary

I'm a dynamic, bilingual professional with a proven track record of boosting customer satisfaction and optimizing operations in diverse roles, such as my experience as a DMV Clerk at OATA. I bring strong skills in problem-solving and database management, thriving in fast-paced environments where I excel at multitasking. My commitment to accuracy has consistently reduced errors and maintained high standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

DMV Clerk

OATA
01.2024 - Current
  • Maintained a high level of accuracy when entering data into the DMV system, reducing errors and improving overall efficiency.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Increased customer satisfaction by providing knowledgeable assistance with DMV rules, regulations, and procedures.
  • Managed high-stress situations effectively, maintaining a calm demeanor while assisting frustrated or upset clients.

CEO

Emmanuel Remodeling
07.2022 - Current
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Payroll and Payment Management
  • Teamwork within a family environment
  • Effective communication skills, especially in a remote environment.
  • Part time job

Gym Manager

Beat Training Orlando
11.2021 - 12.2023
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
  • Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.


Cashier

Meson Sandwiches
02.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Osceola High School
Kissimmee, FL

Associate of Arts - Business Administration And Management

Valencia College
Orlando, FL
05.2026

Skills

  • Active Learning
  • Bilingual in English and Spanish
  • Remote Work Experience
  • Customer Service
  • Problem Resolution
  • Database entry
  • Problem-Solving
  • Multitasking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • PT - Phlebotomy Technician USF
  • Digital Marketing Science USF

Indoor Cycling Instructor

I am a cycling instructor specializing in providing my clients with an hour dedicated to disconnecting and enjoying quality time. During my classes, I focus not only on physical exercise but also on creating an environment that allows participants to relax, relieve stress, and enjoy the present moment.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

DMV Clerk

OATA
01.2024 - Current

CEO

Emmanuel Remodeling
07.2022 - Current

Gym Manager

Beat Training Orlando
11.2021 - 12.2023

Cashier

Meson Sandwiches
02.2021 - 10.2021

High School Diploma -

Osceola High School

Associate of Arts - Business Administration And Management

Valencia College

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Andrea Hippolyte