Andrea Hougland
Washburn,MO
Overview
8
8
years of professional experience
Work History
Wringer
Symrise
10.2022 - Current
- Coordinated with other departments to maintain smooth and efficient product flow.
- Resolved issues quickly to maintain productivity goals.
- Trained new hires with running and maintaining machines.
- Handling and processing raw product
- Accepting deliveries
- Running samples in lab
- Loading and offloading product from trailers
- coordinating with logistics manager to have trailers ready for drivers.
- Lead team of 3 production associates, overseeing productive production processes and meeting all deadlines.
- Established clear priorities and production quality standards.
Cashier
Murphy USA
10.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Checked personal identifications during alcohol and tobacco sales.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Cna Cma
Roaring River Health And Rehab
03.2016 - 10.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Associate of Arts - Medical Assisting
Crowder College
Neosho, MO05.2020
High School Diploma -
Reeds Spring High School
Reeds Spring, MO05.1996
Skills
forklift operator
lab work
collecting samples
Trainer
Paper work
Communications with management/ logistics
some driving experience with yard dog
basic computer skills
organizing and preparing
Timeline
Wringer
Symrise
10.2022 - Current
Cashier
Murphy USA
10.2021 - 10.2022
Cna Cma
Roaring River Health And Rehab
03.2016 - 10.2021
Associate of Arts - Medical Assisting
Crowder College
High School Diploma -
Reeds Spring High School