Andrea Howell
Island,KY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Dynamic individual with hands-on experience in Feed Mill Dispatching and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
School Bus Driver
McLean County Board Of Education
Calhoun, KY
08.2023 - Current
- Ensured timely and safe transportation of students to and from school.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Communicated effectively with parents regarding student pick-up and drop-off times.
- Monitored student behavior to ensure a safe and respectful environment on the bus.
- Demonstrated professionalism and a strong work ethic by consistently arriving early, preparing the bus, and being available for additional duties as needed.
- Assisted students in boarding and disembarking safely, promoting a secure environment.
- Conducted pre-trip and post-trip vehicle inspections, maintaining compliance with safety regulations.
- Collaborated with educational professionals to support individual student requirements during transport.
- Implemented process improvements to enhance route efficiency and reduce travel time for students.
- Promoted positive relationships with students, fostering an inclusive atmosphere that respected each child''s unique needs.
- Increased parent satisfaction through regular communication about their child''s transportation experience and responsiveness to feedback or concerns raised.
Restaurant Owner/Operator
Self
Sacramento, Ky
11.2021 - 02.2026
- Managed daily restaurant operations, ensuring high standards of food quality and customer service.
- Developed and implemented marketing strategies to increase brand visibility and customer engagement.
- Trained and mentored staff on food preparation techniques and customer service protocols.
- Streamlined inventory management processes, reducing waste and improving cost-efficiency.
- Oversaw financial planning, budgeting, and forecasting to drive profitability.
- Established partnerships with local suppliers for fresh ingredients, enhancing menu offerings.
Feedmill Dispatcher
Perdue Farms, Inc.
Livermore, KY
08.2009 - 2021
- Coordinated logistics for timely delivery and minimized downtime across operations.
- Managed communication between drivers, production teams, and management to enhance workflow efficiency.
- Developed and maintained detailed schedules for vehicle dispatching to optimize resource allocation.
- Monitored compliance with safety regulations and operational protocols during dispatch processes.
- Trained new staff on dispatch systems and best practices, fostering a collaborative work environment.
- Analyzed dispatch data to identify trends, improving routing efficiency and reducing delays.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Generated reports to track deliveries and maintain proper records and documentation.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Processed invoices for dispatched orders to provide proof of transaction.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Ensured compliance with federal and state regulations, maintaining impeccable record-keeping practices.
- Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
- Developed system for prioritizing calls.
- Scheduled and organized delivery routes.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Scheduled deliveries and pickups according to customer needs.
- Assisted in resolving customer complaints and grievances.
Education
High School Diploma -
Mclean County Hich School
CalhounSkills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Punctuality
- Route planning
- Equipment operation
- Equipment monitoring
- Order picking and processing
- Cargo handling
- Database management
- Verbal and written communication
- Data confidentiality
- Map reading
- Strong safety history
- Confidentiality
- Problem-solving
- Time management
- Dependable and responsible
- First aid certification
Timeline
School Bus Driver
McLean County Board Of Education
08.2023 - Current
Restaurant Owner/Operator
Self
11.2021 - 02.2026
Feedmill Dispatcher
Perdue Farms, Inc.
08.2009 - 2021
High School Diploma -
Mclean County Hich School