Andrea Hunter
Pinson
Summary
Results-driven individual with a strong background in data entry and fraud detection. Recognized for critical thinking and problem-solving abilities, contributing to efficient operations and enhanced client relations.
Overview
6
6
years of professional experience
Work History
Data Entry Clerk (Non Phone)
Sensor Tower
12.2024 - Current
- Remote
- Managed data transfers between various platforms and databases.
- Followed up on pending tasks until completion.
- Scanned documents into appropriate databases for storage purposes.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
Mortgage Loan Officer
Capital Federal Credit Union
Lubbock
01.2022 - 11.2024
- Remote.
- Guided clients through mortgage options to meet their financial needs.
- Educated clients on mortgage terms, conditions, and the application process.
- Provided guidance on various types of mortgages such as FHA loans, VA loans, conventional loans.
- Gathered client debt, credit and income information to determine loan eligibility.
- Prepared loan documents such as commitment letters, closing statements, promissory notes and deed of trust.
- Utilized CRM systems to effectively manage client interactions and follow-ups.
- Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
- Analyzed credit reports to assess borrower eligibility and risk levels.
Loan Officer/Senior Fraud Investigator
SBA Disaster Relief
Birmingham
09.2019 - 12.2021
- Remote.
- Reviewed financial documents to ensure compliance with guidelines.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Approved or denied loan applications based on established guidelines.
- Conducted interviews with clients to gather information and evidence.
- Managed multiple projects simultaneously while meeting deadlines.
- Investigated suspicious transactions to detect potential fraud schemes.
Education
High School Diploma -
Clay Chalkville High
Pinson, AL05-2010
Skills
- Data entry
- Document management
- Database maintenance
- CRM utilization
- Loan processing
- Client relationship management
- Fraud detection
- Financial analysis
- Problem solving
- Attention to detail
- Time management
- Critical thinking
- Compliance verification
Timeline
Data Entry Clerk (Non Phone)
Sensor Tower
12.2024 - Current
Mortgage Loan Officer
Capital Federal Credit Union
01.2022 - 11.2024
Loan Officer/Senior Fraud Investigator
SBA Disaster Relief
09.2019 - 12.2021
High School Diploma -
Clay Chalkville High