Dynamic Registered Nurse Case Manager with expertise in care coordination and patient advocacy at Holy Cross Hospital. Proven track record in streamlining processes to reduce hospital readmissions and enhance patient satisfaction. Skilled in resource utilization and emotional intelligence, ensuring tailored care plans that empower patients and meet their unique healthcare needs.
Overview
11
11
years of professional experience
Work History
Registered Nurse Case Manager
Holy Cross Hospital - Holy Cross Hospital
08.2023 - Current
Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Streamlined care coordination processes to reduce hospital readmissions and emergency department visits.
Authored initial assessments of patients and family to develop plans for individual home care needs.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Worked with suppliers and vendors on provision of medical equipment, items and services.
Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
Registered Nurse
Holy Cross Hospital - Holy Cross Hospital
03.2014 - 08.2023
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Bachelor Of Science In Nursing -
Chamberlain University
Vienna, VA
2017
Associate Degree In Nursing -
Montgomery College
Rockville, MD
2013
Skills
Direct patient care
Goal setting
Emotional intelligence
Care coordination
Case evaluation
Discharge planning
Patient assessments
Home care management
Service coordination
Referral coordination
Resource utilization
Patient advocacy
Case management
Clear patient communication
Attention to detail
Strong clinical judgment
Timeline
Registered Nurse Case Manager
Holy Cross Hospital - Holy Cross Hospital
08.2023 - Current
Registered Nurse
Holy Cross Hospital - Holy Cross Hospital
03.2014 - 08.2023
Bachelor Of Science In Nursing -
Chamberlain University
Associate Degree In Nursing -
Montgomery College
Similar Profiles
Swaesy ValdezSwaesy Valdez
Patient Care Technician at Holy Cross Hospital - Holy Cross HospitalPatient Care Technician at Holy Cross Hospital - Holy Cross Hospital