Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Andrea Iocco

Brooklyn,NY

Summary

Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.

Overview

11
11
years of professional experience

Work History

Surgical Coordinator

New York Orthopedic And Rehabilitation Sport Medic
Brooklyn, NY
08.2020 - Current
  • Retrieved medical charts for healthcare staff for filing in medical records.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Entered data into electronic health record systems.
  • Collected, sorted, and distributed incoming correspondence and reports related to medical records.
  • Scanned and validated medical records for upload.
  • Entered patient insurance, demographic and health information into software and confirmed records.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Scanned paper records into digital format.
  • Assisted patients with requests for their medical records, guiding them through the process.
  • Retrieved medical records upon request from healthcare professionals.
  • Educated patients on pre-operative instructions such as fasting requirements prior to undergoing anesthesia.
  • Scheduled follow-up appointments as designated by physician.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Worked with operating facilities to schedule procedures on behalf of surgeons.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Prepared patient discharge paperwork including follow up instructions for home care services if required by the doctor's order.
  • Organized patient charts for surgical procedures and ensured accuracy of all documents.
  • Answered phone calls from patients inquiring about upcoming scheduled surgeries or follow up visits.
  • Answered telephones and directed calls to appropriate medical or administrative staff.

Head File Clerk

Rubenstein & Rynecki
Brooklyn, USA
08.2017 - 01.2020
  • Creating Case briefings
  • Assisting with Court errands
  • Maintaining file room organization
  • Scanning and filing documents into various systems

Personal Care Aide

Unlimited Care INC.
Queens, USA
06.2015 - 07.2017
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Followed safe lifting and transferring techniques to transport residents.
  • Assisted with meal planning to meet nutritional plans.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms.

Office Assistant/Personal Assistant

Garden Ob/Gyn
Manhattan, USA
08.2014 - 11.2014
  • Organized and Scanned Medical Documents
  • Sent out appointment letters for Eight Office locations
  • Assisted Front desk with checking in patients
  • Ran ZocDoc for Eight locations

Recreation Department Intern

St. Albans VA Medical Center
Queens, USA
11.2013 - 06.2014
  • Assisted health care staff with recreation activities including transporting elderly and disabled veterans to and from their rooms and organizing games and events
  • Decorated facility for holidays and events
  • Maintained cleanliness of recreation department
  • Answered phone calls and directs them to the appropriate person

Education

High School Equivalency -

Plaza College
Forest Hills, NY
06.2015

Skills

  • Strong communication skills
  • Problem solving
  • Time management
  • Proficient in Microsoft Office
  • Proficient in Internet Explorer
  • Able to work effectively and efficiently under pressure
  • Able to work both individually and as part of a team

References

References are available on request.

Timeline

Surgical Coordinator

New York Orthopedic And Rehabilitation Sport Medic
08.2020 - Current

Head File Clerk

Rubenstein & Rynecki
08.2017 - 01.2020

Personal Care Aide

Unlimited Care INC.
06.2015 - 07.2017

Office Assistant/Personal Assistant

Garden Ob/Gyn
08.2014 - 11.2014

Recreation Department Intern

St. Albans VA Medical Center
11.2013 - 06.2014

High School Equivalency -

Plaza College

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Andrea Iocco