Andrea Jasso
Houston,TX
Summary
Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Perseus opportunities to help team improvement. Friendly and reliable offering unmatched customer service and workplace focus. Excellent multi-tasking aptitude. Takes initiative in situations. Maintains organization and is enthusiastic when working with kids. Has volunteered at Durham Elementary School with Mrs. Tellez pre-k students. Has also volunteered at the Blood Center with Gulf Coast Regional Blood Center and MD Anderson Cancer Center. Active member and recruiter for the organization Bilingual Education Student Organization at the University of Houston-Downtown where communication skills have been developed. Chatering member of the of the Association of Texas Proffesional Education (ATPE). Fluent Spanish speaker.
Overview
6
6
years of professional experience
Work History
Teacher Assistant
Jasmine Yarbrough
Houston, TX
08.2022 - Current
Cashier
I45 Bingo
Houston, TX
07.2019 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Restaurant Hostess
Cafe Adobe
Houston, TX
01.2018 - 01.2019
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
Nanny
Karen Chavez
Houston, TX
07.2017 - 12.2017
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children everyday skills and language.
- Promoted language development skills through reading and storytelling.
Barrista
Toasted By Trang N.
Houston, TX
07.2016 - 06.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
Education
Urban Education EC-6 With Bilingual Supplements - Urban Education EC-6 With Bilingual Supplements
University of Houston - Downtown
Houston, TX05.2024
High School Diploma -
Waltrip High School
Houston, TX05.2017
Skills
- Honest and Ethical
- Detail-Oriented
- Policies and Procedures
- Employee Training
- Verbal and Written Communication
- Educational Activities
- Age-appropriate Recreational Activities
- Parent Interaction
- Educational Software
- Creative Thinking
- Arts and Crafts
- Early Childhood Development
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Teacher Assistant
Jasmine Yarbrough
08.2022 - Current
Cashier
I45 Bingo
07.2019 - Current
Restaurant Hostess
Cafe Adobe
01.2018 - 01.2019
Nanny
Karen Chavez
07.2017 - 12.2017
Barrista
Toasted By Trang N.
07.2016 - 06.2017
Urban Education EC-6 With Bilingual Supplements - Urban Education EC-6 With Bilingual Supplements
University of Houston - Downtown
High School Diploma -
Waltrip High School
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