Andrea Jensen
Summary
Talented coordinator, problem-solver and team leader with proven expertise in roadmapping effective plans. Conceptualize, test and improve strategies to attain targets with cost-effective approaches.
Overview
11
11
years of professional experience
Work History
Product Manager
Innova Solutions
Orange, CA
10.2022 - Current
- Produced and maintained product roadmaps.
- Formalized policies and set goals to keep projects on-task and maximize team performance.
- Prioritized objectives and decomposed related epics for the product backlog.
PMO Analyst
Volt Information Sciences
Orange, CA
04.2019 - 10.2022
- Worked as a team lead/project manager/scrum master across multiple teams and disciplines to improve processes in the IT department.
- Redesigned IT PMO project intake process using sheets, forms, automations, and reports in Smartsheet.
- Built reports in Smartsheet and Power BI to compile and share project statuses for all active IT projects.
- Reported on forecasts versus actual as part of our department’s financial management using dashboards built in Power BI with Smartsheet and SQL queries.
- Managed the entire IT PMO lifecycle from project intake and prioritization to benefits realization.
Agile Test Engineer
TribalScale
Irvine, CA
05.2018 - 02.2019
- Worked closely with product managers and developers on each project to ensure quality throughout the entire development lifecycle.
- Delivered quality products for clients such as Honda, Nissan, iHeartRadio, and the NBA.
- Tested daily builds for simultaneous projects consistent with the agile process.
- Deftly navigated testing of complex voice apps with over a dozen intents and hundreds of supported utterances for both Google Home and Amazon Echo devices.
- Collaborated with an internal team on an award winning hackathon project utilizing the Amazon Echo Buttons and later integrated with Alexa Presentation Language (APL).
Quality Assurance Lead
higi
Monrovia, CA
08.2014 - 04.2018
- Tested kiosk software, user facing website, mobile applications, and internal admin tools.
- Wrote and maintained test cases used for story and feature verification, as well as test scripts used during regression testing.
- Managed manual testers by developing case scripts, monitoring progress, enforcing time management, and overseeing that proper process was followed for defect tracking and verification.
- Participated in product team meetings such as backlog refinement, user story pointing, and sprint planning.
- Managed testing capacity and resources across multiple product teams.
Quality Assurance Analyst
Stayhealthy
Monrovia, CA
09.2012 - 08.2014
- Tester for website, kiosk software, and hardware such as handheld body composition devices, scales, and calorie trackers.
Education
Bachelor of Arts - Psychology And Social Behavior
University of California
Irvine, CA03.2011
Skills
- Roadmap Development
- Product Lifecycle Management
- Goal Setting
- Product Roadmaps
- User Journeys, Story Maps, User Stories
- Product Vision and Strategy Ownership
- Scrum Framework
- Project Planning
- Data Visualizations
Technology
- JIRA
- Smartsheet
- Power BI
- Microsoft 365
- Salesforce
- Azure DevOps
Timeline
Product Manager
Innova Solutions
10.2022 - Current
PMO Analyst
Volt Information Sciences
04.2019 - 10.2022
Agile Test Engineer
TribalScale
05.2018 - 02.2019
Quality Assurance Lead
higi
08.2014 - 04.2018
Quality Assurance Analyst
Stayhealthy
09.2012 - 08.2014
Bachelor of Arts - Psychology And Social Behavior
University of California