Andrea Johnson-Guadalupe
1561 Norman Crossing,GA
Summary
Organized and dedicated Administrative Assistant with more than 10 + years experience. With a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Hastings Flower Mart
Barbados
05.2022 - 06.2023
- Assisted Office Manager with Serving over 100+ in-person customer issues, managed 4 phone lines, processed various payments for customers, managed constant emails, restocked supplies, and charted many strategies and plans for 5-6 seasonal events deliveries.
Administrative Assistant
RY Management Co. Inc.
NY, NY
09.2017 - 08.2021
- Greeted numerous visitors while performing expert customer service cheerfully, assisted with setting up ongoing folders, filing, updating various templates, managing 4-5 line phone, constant emails, all secretarial duties, managing meetings, invitations, scheduling, and Zoom coordination, managed office supplies as well as various equipment, shared folders, collected signatures, assigned equipment and modifications of various buildings, and registered certificates of insurance forms to main database.
Administrative Assistant
Access Staffing
NY, NY
01.2014 - 09.2017
- Responsible for 4-5 lines of incoming/outgoing calls, resolved all customers' inquiries, supported 2-member sales team, 4 district managers, 2 supervisors, and numerous tenants, managed various databases, maintained staff requests, and files for all departments, created tenant files, put in orders for office supplies, maintained various office equipment.
Administrative Assistant/File Clerk
Hoffinger Stern & Ross, LLP
NY, NY
04.2001 - 03.2013
- Assisted with setting up numerous folders, filing, managed 4-5 phone lines, constant emails, updated documentation of many forms in usage, maintained hard copy file system, shared folders, managed office supplies as well as equipment, performed secretarial duties.
Education
Pursuing Bachelor of Science - Business Administration And Management
Berkeley College
New York, NY06.2025
Associate Degree – Office Administration - Business Administration And Management
Katherine Gibbs College
New York, NY06.2025
Degree – Office Administration - Office Management
B'Dos Samuel Jackman Prescod Polytechnic
Barbados06.1988
Skills
- Microsoft Office Suite, Customer Service, Scheduling, Reporting, Documentation, Leadership, Motivation, Interpersonal, Communication, Coordination, Collaboration, Time Management, Problem Solving, Outgoing Personality, Self-Starter, Organization, Adaptability, Compassion
Personal Information
Title: Administrative Assistant | Receptionist | Unit Clerk
Timeline
Administrative Assistant
Hastings Flower Mart
05.2022 - 06.2023
Administrative Assistant
RY Management Co. Inc.
09.2017 - 08.2021
Administrative Assistant
Access Staffing
01.2014 - 09.2017
Administrative Assistant/File Clerk
Hoffinger Stern & Ross, LLP
04.2001 - 03.2013
Pursuing Bachelor of Science - Business Administration And Management
Berkeley College
Associate Degree – Office Administration - Business Administration And Management
Katherine Gibbs College
Degree – Office Administration - Office Management
B'Dos Samuel Jackman Prescod Polytechnic
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