Andrea Kizyma
Las Vegas
Summary
Dynamic and detail-oriented receptionist with proven expertise at Rainbow Tax Service, enhancing office efficiency through exceptional organization and customer relations. Skilled in data entry and adept at managing appointments, I consistently improved client satisfaction and ensured seamless operations, fostering a welcoming environment while supporting administrative tasks with professionalism and accuracy.
Overview
11
11
years of professional experience
Work History
Receptionist
Rainbow Tax Service
07.2014 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled payment transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry and filing documents.
- Provided administrative support to staff members by handling correspondence and managing office supplies inventory.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Organized, maintained and updated information in computer databases.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
Education
Economics
Cal Poly San Luis Obispo
San Luis Obispo, CASkills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Data entry
- Office administration
- File management
- Scheduling
- Mail handling
- Clerical support
- Professional demeanor
- Documentation and reporting
- Attention to detail
- Punctual and reliable
Timeline
Receptionist
Rainbow Tax Service
07.2014 - Current
Economics
Cal Poly San Luis Obispo
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