Andrea Klerkx
Novi,MI
Summary
Talented laboratory professional offering advanced technical knowledge of dental appliances and production procedures. Methodical and well-organized with strong attention to detail and expertise in testing and enhancing devices to optimize fit. Open and clear communicator accustomed to handling high workload and meeting tight timetables. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented professional with experience in creating custom orthodontic appliances for clients. Adept in fabricating all orthodontic appliances. Skills include time management, multitasking and customer service.
Overview
27
27
years of professional experience
Work History
Orthodontic Laboratory Director/Technician
Reynolds Orthodontics
02.1997 - Current
- Enhanced patient satisfaction by providing excellent orthodontic appliance fabrication and repair services.
- Reduced production time for dental appliances by streamlining workflow processes and improving communication with dentists.
- Ensured accuracy of orthodontic appliances by meticulously following prescription instructions from dental professionals.
- Assisted in the development of innovative orthodontic products to better serve the needs of patients and dental practitioners.
- Collaborated with dental professionals to develop customized treatment plans for individual patients, resulting in improved oral health outcomes.
- Increased efficiency in the lab by implementing updated equipment and new fabrication techniques for creating orthodontic appliances.
- Developed expertise in various types of orthodontic appliances, including braces, aligners, retainers, and space maintainers, ensuring comprehensive knowledge of industry offerings.
- Provided training and mentorship to new technicians entering the field, fostering a culture of continuous learning within the laboratory setting.
- Implemented quality control measures to ensure consistency in all products produced within the lab, reducing instances of product defects or inaccuracies.
- Managed inventory of materials needed for appliance fabrication, ensuring timely ordering and cost-effective supply management practices were maintained.
- Communicated effectively with team members to coordinate work tasks efficiently while maintaining a harmonious workplace atmosphere.
- Contributed to increased revenue generation through consistently meeting deadlines and delivering high-quality products that met client expectations.
- Acquired extensive knowledge on 3D printing technology applications within orthodontics as an innovative solution for fabricating custom appliances quickly and accurately.
- Participated in professional development opportunities such as conferences and workshops to stay updated on the latest advancements in orthodontic technology.
- Maintained detailed records of each patient''s appliance fabrication process, ensuring accurate documentation for future reference or modification purposes.
- Provided exceptional customer service by addressing any questions or concerns from dental professionals in a timely and knowledgeable manner.
- Worked closely with dentists to troubleshoot issues related to appliance fit or function, making necessary adjustments to ensure positive patient outcomes.
- Leveraged expertise in CAD/CAM software to create precise digital models of patients'' oral anatomy, leading to more accurate and efficient appliance production processes.
- Completed detailed models of patients' mouths to create accurate devices.
- Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
- Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators, and other tools.
- Trained or supervised other dental technicians or dental laboratory bench workers.
Education
Bachelors - Psychology/Sociology
Oakland University
Rochester, MIAssociates - Dental Laboratory Technology
Indiana University - Purdue University Fort Wayne
Fort Wayne, INSkills
- Department Coordination
- Personnel Management
- Superior organizational skills
- Project Management
- Logistics
- Strategic Planning
- Analytical skills
- Customer service
- Record keeping
Timeline
Orthodontic Laboratory Director/Technician
Reynolds Orthodontics
02.1997 - Current
Bachelors - Psychology/Sociology
Oakland University
Associates - Dental Laboratory Technology
Indiana University - Purdue University Fort Wayne
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